Printing Client Service/Production Co-Ordinator

The Legends Agency; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A printing solutions company in Johannesburg is seeking a Printing Client Service/Production Co-Ordinator to manage client relationships and coordinate print projects. The ideal candidate will have a strong background in printing, excellent communication, and project management skills. This role is vital for maintaining client satisfaction and ensuring successful project execution.

Qualifications

• Printing experience is advantageous.
• Excellent communication, negotiation, and interpersonal skills are required.
• Ability to manage multiple projects and deadlines effectively.
• Self-motivated with a results-driven approach.

Responsibilities

• Act as an internal point of contact for Sales Reps and clients.
• Maintain strong relationships with existing clients.
• Provide advice on print solutions including litho and digital printing.
• Work with internal teams to ensure seamless execution of print projects.
• Monitor timelines, budgets, and quality control to meet client expectations.

Skills

Printing experience

Excellent communication skills

Negotiation skills

Interpersonal skills

Project management

Self-motivated

Job description

About the job Printing Client Service/Production Co-Ordinator

R9000-R15,000 (Depending on Experience)

Requirements:

• Printing experience advantageous
• Excellent communication, negotiation and interpersonal skills.
• Ability to manage multiple projects and deadlines effectively.
• Self-motivated with a results-driven approach

Roles and Responsibilities:

• Act as an internal point of contact for Sales Reps and clients, addressing their print needs.
• Maintaining strong relationships with existing clients to ensure repeat business.
• Provide advice on print solutions which includes litho, digital and speciality printing.
• Work with internal teams (Repro, production, despatch) to ensure seamless execution of print projects.
• Ensure compliance with internal procedures.
• Monitor timelines, budgets and quality control to meet client expectations.
• Booking in of jobs upon quote approvals.
• Creation of work tickets.
• Checking and sending proofs to client timeously. Thereafter following up on approvals.
• Keep accurate records on Orders received.
• Resolve any issues or concerns that may arise.
• Help develop and maintain customer relationships.
• Excellent communication, negotiation and interpersonal skills.
• Ability to manage multiple projects and deadlines effectively.
• Self-motivated with a results-driven approach