Pre & Post-Sales Technical Solutions Lead

Em; Johannesburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading technology firm in Johannesburg is seeking a Pre-sales and Post-sales Technical Manager to lead a support team and ensure excellent customer interaction. The ideal candidate must possess a strong technical background, exceptional communication skills, and the ability to manage multiple projects effectively. Key responsibilities include overseeing support requests, conducting product demonstrations, and maintaining high levels of customer satisfaction.

Qualifications

• Excellent customer interaction skills are essential.
• Proven track record in problem resolution.
• Experience in overseeing support requests and conducting product demonstrations.

Responsibilities

• Lead a support team to ensure customer satisfaction.
• Oversee all support requests and resolve issues effectively.
• Conduct product demonstrations for customers.

Skills

Strong technical background

Exceptional communication skills

Ability to manage multiple projects

Job description

A leading technology firm in Johannesburg is seeking a Pre-sales and Post-sales Technical Manager to lead a support team and ensure excellent customer interaction. The ideal candidate must possess a strong technical background, exceptional communication skills, and the ability to manage multiple projects effectively. Key responsibilities include overseeing support requests, conducting product demonstrations, and maintaining high levels of customer satisfaction.