PORTER – FRANSCHOEK – CAPE TOWN

Tych Business Solutions; Randburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A prestigious hospitality company in Randburg is seeking a dedicated Guest Assistant to ensure exceptional service for guests. The ideal candidate has prior experience in a luxury environment and excellent communication skills. Responsibilities include assisting guests with luggage, parking cars, and performing various operational duties. Flexibility and a valid driver's license are essential for this role.

Qualifications

• Previous working experience in a 5 star luxury environment.
• Valid Driver’s license with PDP.
• Ability to work shifts including weekends, public holidays and night shift.
• Physically fit, energetic and able to stand all day.
• Local Franschhoek candidates would be advantageous.

Responsibilities

• Assist guests with their luggage, parcels, etc.
• Interacting with guests while assisting with luggage.
• Parking guests’ cars.
• Perform fundamental operational duties.
• Upselling of facilities and services.

Skills

Excellent communication skills in English

Excellent interpersonal skills

Efficient complaint handling

Flexibility in other departments

Education

Matric Certificate

Job description

Experience and Skills:
•Previous working experience in a 5 star luxury environment
•Excellent communication skills in English, both written and verbal
•Excellent interpersonal skills to be able to interact with guests
•Efficient complaint handling
•Be Flexible in other departments

Inherent Requirements:
•Matric Certificate
•Valid Driver’s license with PDP
•Ability to work shifts including weekends, public holidays and night shift
•Physically fit, energetic and able to stand all day
•Local Franschhoekcandidates would be advantageous

Main Responsibilities:
•Assist guests with their luggage, parcels, etc.
•Interacting with guests while assisting with luggage
•Parking guests’ cars
•Perform fundamental operational duties, such as setting up pool, placing lounger cushions, removing dishes, assisting Housekeeping and reception
•Upselling of other Leeu Collection facilities and services including our affiliates