Pharmacist - Clicks Protea Glen

Clicks Group; Soweto; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail group in Soweto is seeking a Registered Pharmacist to ensure efficient dispensary operations and service excellence. The role involves accurate dispensing, stock management, and training staff. Ideal candidates should have retail pharmacy experience and be compliant with SAPC regulations. A strong focus on customer service and stakeholder relationships is necessary for success.

Qualifications

• Retail Pharmacy experience is required.
• Must comply with SAPC regulations.
• Experience in customer service excellence is essential.

Responsibilities

• Provide pharmaceutical care with accurate dispensing.
• Manage stock and ensure operational activities compliance.
• Train and oversee Pharmacist Assistants and Interns.
• Drive customer service initiatives for optimum experience.
• Build relationships with stakeholders to meet objectives.

Skills

Tutorship and coaching skills

Results and target driven

Planning and organising skills

Problem-solving skills

Strong customer orientation

Interpersonal skills

Computer literacy

Strong financial acumen

Education

Registered Pharmacist with SAPC

Tools

Unisolve

Job description

Listing reference: click_021533

Listing status: Online

Apply by: 23 September 2025

Overview

• Industry: Wholesale & Retail Trade
• Job category: Retail Operations
• Location: Soweto
• Contract: Permanent
• Remuneration: Market Related
• EE position: Yes

About Our Company

Clicks Group

Introduction

To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Description

Job Objectives:

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence

Skills

• Tutorship and coaching skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Computer literacy
• Strong financial acumen

Competencies

Essential:

• Following instructions and Procedures
• Relating and networking
• Delivering Results and Meeting Customer Expectations

Desirable:

• Relating and networking
• Planning and Organising
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Experience

Minimum requirements

• Retail Pharmacy experience
• Unisolve experience

Education

• Essential: Registered Pharmacist with SAPC