Performance Manager

Habit Health; Wellington; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare organization in Western Cape is seeking a Performance Manager to lead a multidisciplinary clinical team. You will ensure outstanding clinical outcomes and operational performance, managing recruitment and supporting resource sharing. The ideal candidate will have strong knowledge of health services and experience in team management. This position offers a competitive salary and professional development opportunities, as well as a vibrant team culture with various well-being initiatives.

Benefits

Market-competitive salary

Professional development budget

Company vehicle for business

Free gym membership

Well-being initiatives

Qualifications

• Experience in leading clinical teams in health services.
• Ability to monitor service outcomes and drive improvements.
• Intermediate business acumen essential.

Responsibilities

• Drive team to meet operational targets.
• Make resourcing decisions based on demand.
• Champion agility within the region.

Skills

Strong knowledge of NZ health services

Management of multi-disciplinary teams

Interpersonal communication skills

Data-informed decision-making

Digital literacy

Job description

Overview

In Summary

As a Performance Manager, you will provide leadership to a multidisciplinary clinical team across either our MSK or Corporate services. You will play a central role in ensuring outstanding clinical outcomes, operational performance, and service excellence across your region. These two opportunities are ideal for proactive, people-focused leaders who thrive in a dynamic environment and can balance customer needs, operational demands, and clinical quality.

Responsibilities

• Drive your team to meet or exceed operational targets, including billed hours and productivity
• Make informed resourcing decisions based on demand
• Champion agility within the region by supporting resource sharing across teams
• Build and deliver against team KPIs while contributing to the regional strategic roadmap
• Monitor service outcomes, NPS feedback, and performance metrics to drive continuous improvement
• Work closely with Clinical & Service Leads to ensure effective allocation, audit quality, and service compliance
• Build trusted relationships with ACC, insurers, private companies, case managers, and community partners
• Manage recruitment, onboarding, coaching, performance, and professional development
• Adhere to Habit Health policies, the principles of Te Tiriti o Waitangi, and all contractual obligations

The Ideal Candidate Will Bring

• Strong knowledge of NZ health services — including ACC, rehab, occupational health, and mental health
• Experience in the successful management of multi-disciplinary teams
• Intermediate business acumen and a data-informed approach to decision-making
• Excellent interpersonal, communication, and analytical skills
• Ability to build rapport and credibility with a diverse range of stakeholders
• Intermediate–advanced digital literacy

What’s In It For You

• We offer a market-competitive salary, ensuring that our teams feel valued
• Annual budget set aside for professional development/study
• Use of company vehicle for business needs
• Great team culture with regular social events, weekly treats, and award schemes
• Well-being initiatives: annual eye exam, flu vaccination, access to EAP services
• Free gym membership that can be used across all three of our Wellington gyms!

If you think you have the experience and can-do attitude to make it even bigger with an organisation that rewards your worth, click APPLY.

For a copy of the position description, please click 'Apply' which will take you through to our Careers website and will activate this link.

Please refer to job no 2257 i in your cover letter when applying for this role, and if you have any questions, email [e-mail].

Confidentiality is assured

This role is only open to candidates who are either New Zealand citizens, residents or have unconditional working rights without requiring sponsorship.

Habit Health is an equal opportunity employer, dedicated to diversity hiring and providing a safe space to people of all cultures, languages, experiences and backgrounds.