People Development & Capability Manager (HRBP)

Hire Power; Randburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading Quick Service Restaurant brand is seeking a People Development & Capacity Building Manager to enhance the HR agenda across multiple locations in South Africa. This strategic role involves partnering with regional and area coaches to ensure effective talent management and employee engagement. The ideal candidate will have substantial HR experience in a fast-paced environment, strong business acumen, and the ability to manage HR teams effectively.

Benefits

Fast-paced, entrepreneurial environment

Opportunity to impact talent pipelines and leadership development

Qualifications

• 6-8 years generalist HR experience in a multi-site QSR environment.
• Strong track record of managing HR teams.
• Previous field HRBP experience desirable.
• Valid, unendorsed SA driver's license and own vehicle.

Responsibilities

• Partner with the resourcing team to fill vacancies.
• Coach and develop Senior Managers and Area Coaches.
• Champion company values and embed an engaging culture.
• Implement fair and motivating compensation and benefits strategies.

Skills

Business acumen

Excellent communication

Relationship-building

Coaching

Problem-solving

Education

Tertiary qualification in HR, Business, or Social Sciences

Job description

Overview

Permanent | Quick Service Restaurant Industry

We are seeking an experienced People Development & Capacity Building Manager (HRBP) to drive the Attract, Develop, Reward, Engage, and Partner HR agenda across a fast-paced, multi-site QSR environment. This is a strategic, field-based role where you will partner closely with Regional Coaches, Area Coaches, and Operations Teams to ensure the right people are in the right roles, equipped and motivated to deliver business success.

Responsibilities

• Attract Talent — Partner with the resourcing team to fill vacancies.
• Build strong internal talent pipelines and ensure the right management teams are in place.
• Develop Capability — Coach and develop Senior Managers and Area Coaches.
• Lead soft skills training and people development initiatives.
• Drive quality performance appraisals, reviews, and pay processes.
• Engage Teams — Champion company values and embed an engaging culture across restaurants.
• Analyse people survey results and implement meaningful action plans.
• Reward Performance — Implement fair and motivating compensation and benefits strategies.
• Manage pay reviews and communicate employee benefits effectively.
• Business Partnering — Partner with Area Coaches to manage employee performance and ER matters.
• Lead People Plan Reviews to align HR strategies with business goals.
• Influence people decisions that directly impact business performance.

Minimum Requirements

• Education: A completed tertiary qualification in HR, Business, or Social Sciences (postgraduate qualification advantageous).
• Experience: 68 years generalist HR experience in a multi-site, fast-paced environment (QSR, FMCG, or Retail essential).
• Strong track record of managing HR teams and partnering with operations leaders.
• Previous field HRBP experience highly desirable.
• Competencies: Strong business acumen with a commercial mindset.
• Excellent communication and relationship-building skills.
• Ability to inspire, coach, and motivate diverse teams.
• Innovative problem-solver who can balance strategy with hands-on delivery.
• Valid, unendorsed SA driver's license and own vehicle.

What’s on offer

This is your opportunity to join a leading QSR brand and play a critical role in shaping the people agenda across South Africa. You’ll enjoy:

• A fast-paced, entrepreneurial environment where HR drives business success.
• The ability to make a real impact on talent pipelines, leadership development, and employee engagement.
• A field role with national exposure across multiple restaurants and regions.

Applications are open now.

Notes

Shortlisted candidates will be required to provide proof of nationality and a clean criminal history. You will also be required to successfully complete relevant psychometric assessments.

Candidates that meet the requirements of the role will be contacted directly. If you have not been contacted directly within two weeks from the date that you submitted your CV, you should deem your application unsuccessful.