People & Culture Administrator
The People & Culture Administrator provides essential administrative, transactional, and clerical support to the People & Culture team. This role ensures accurate, confidential, and efficient execution of daily HR operational tasks, supporting a seamless employee experience and maintaining strict regulatory compliance across all HR documentation and processes.
Experience
- Minimum of 1‑2 years of proven administrative experience in an HR or corporate environment.
- Experience working in a fast‑paced organisation, ideally a start‑up.
- Strong ability to use MS Office Suite (especially Excel / Google Sheets for basic data tracking and presentation).
- Experience working with diverse and/or remote teams; understanding of remote work environment advantageous.
- Prior experience with an HRIS / HRM system highly desirable.
- In‑depth knowledge of SA Labour Law, including LRA, BCEA, EE Act, SD Act, and POPIA.
Commitment to strict confidentiality and ethical conduct
- Commitment to strict confidentiality and ethical conduct.
Problem‑Solving & Conflict Resolution
- Ability to analyse workplace issues objectively, recommend fair solutions, and mediate sensitive situations professionally.
Stakeholder Management
- Ability to build rapport and effectively communicate and advise employees and management across different technical and non‑technical teams.
Organisational & Planning
- Exceptional attention to detail and organisational skills.
- Reliable and able to manage multiple administrative priorities simultaneously.
Technical Skills
- Foundational understanding of basic HR processes (recruitment, onboarding, leave).
Legal Knowledge
- Demonstrated practical knowledge of key South African labour legislation (LRA, BCEA, EE Act, SD Act).
- Awareness of the importance of data privacy (POPIA).
Soft Skills
- Proactive.
- Growth mindset.
- Comfortable with ambiguity.
- Team player.
Qualifications
- Matric.
- Bachelor's degree / National Diploma in HRM, Industrial / Organisational Psychology, or related.
Required Outputs
- Recruitment, Onboarding & Off‑boarding
- Manage scheduling and coordination of interviews, including confirmations and interview packets for hiring managers.
- Administer job posting process across internal and external career portals.
- Prepare new starter paperwork, compile employee welcome packs, and coordinate IT / building access requests for new joiners.
- Maintain recruitment filing system, ensuring all candidate and employee files are complete and up‑to‑date.
- Process all administrative logging forms related to onboarding & off‑boarding checklists.
- Conduct background checks.
- People Delivery & Support
- Serve as first‑level support for general, routine employee queries, escalating complex issues to the P&C Officer.
- Support the P&C team with the central calendar, tracking key dates such as probation endings, performance review cycles, and training schedules.
- Assist with preparation of materials and scheduling for internal HR meetings, including performance, disciplinary, and grievance proceedings.
- Support staff initiatives such as recognition programs and organisational events.
- Assist the P&C Officer with ad‑hoc People & Culture projects as needed.
- Coordinate all team meetings, including booking rooms, taking minutes and circulating materials and follow‑up information timely.
- Self‑management and teamwork
- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives
- Continuously develop own expertise in professional, industry, and legislation knowledge.
- Compliance
- Take ownership of filing and maintaining all employee records (physical and electronic / HRIS), ensuring data accuracy and compliance with POPIA.
- Process and track all incoming leave requests and manage the leave administration system.
- Assist the P&C Officer with payroll submission preparation (new hires, terminations, basic changes, and benefits adjustments).
- Ensure all P&C documentation (forms, policies, checklists) are version‑controlled and readily available.
- Collate and organise data required for statutory compliance reporting (e.g., Employment Equity, SDL).
Reporting
- Assist with extraction of data from the HRIS for monthly HR metric reports (e.g., turnover, absenteeism).