Travel Expert

Cullinan Holdings; Bellville; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading travel and tourism company in Bellville, South Africa is seeking a dynamic Travel Consultant to join their team. In this role, you will provide exceptional service and expert advice to travelers, design customized itineraries, and achieve sales targets. If you have a passion for travel and strong sales skills, this could be a great opportunity for you. The company offers a vibrant culture, career growth, a monthly salary, and a lucrative commission structure based on performance.

Benefits

Career growth opportunities

Vibrant company culture

Monthly salary with commission

Qualifications

• Minimum of 1 year’s experience in a sales and target-driven role.
• Strong sales experience is non-negotiable.
• Ability to work weekends and public holidays on a roster basis.

Responsibilities

• Build and maintain strong relationships with customers.
• Design and sell customized travel itineraries.
• Provide expert advice on travel destinations.

Skills

Sales experience

Excellent communication skills

Ability to work under pressure

Customer service skills

Strong knowledge of travel destinations

Tools

Amadeus

Job description

About the Role

Pentravel, a division of Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic sales focused and performance driven Travel Consultant to join the E-commerce team in their offices in Bellville, Cape Town. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, are highly target driven and motivated and work well under pressure, we want to hear from you.

Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
• Provide expert advice on travel destinations, including visas and travel insurance
• Consistently convert leads and reach and exceed sales targets by upselling, cross-selling, and promoting the company's preferred partners
• Maintain accurate records and client details, using the company's operational systems
• Manage customer complaints and queries in an efficient and professional manner
• Keep up-to-date with industry trends

Qualifications

• Minimum of 1 year’s experience in a sales and target driven role
• Excellent communication skills, both written (in email and Live Chat) and verbal (telephone)
• Strong sales experience is non-negotiable, and customer service skills and added advantage
• Ability to work well under pressure and to tight deadlines
• Proficient in the use of reservation systems, such as Amadeus is advantageous
• Have a Passion for travel and a strong knowledge of popular travel destinations
• As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed
• We will be recruiting in line with our employment equity obligations

Benefits and Culture

Working in a vibrant culture-centric company.

Many learning and growth opportunities means this is a career, not just a job!

Work hard, play hard mentality. We love celebrating successes together!

Monthly salary, and a lucrative commission structure with unlimited earning potential.

When you reach your sales goals you get to travel – YAY!