Parts Supervisor

Bell Equipment; Noord-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading equipment company based in South Africa seeks a Parts Supervisor to oversee sales and performance at multiple branches. You will manage parts staff, ensure customer service excellence, and maintain efficient inventory processes. The ideal candidate has at least 5 years of supervisory experience in the aftermarket parts industry, strong communication skills, and a valid driver’s license. This is a critical role that requires the ability to work under pressure and adapt quickly to challenges.

Qualifications

• Strong communication/negotiation skills are necessary.
• Supervisory experience in a parts aftermarket environment is essential.
• Knowledge of earthmoving products and Bell equipment is an advantage.

Responsibilities

• Monitor sales and ensure targets are met across three branches.
• Manage and train parts staff for optimal performance.
• Liaise with customers and oversee inventory management.

Skills

Strong communication skills

Negotiation skills

Ability to work under pressure

Motivated and resourceful

Computer literate (Microsoft, Lotus Notes)

Education

Matric and/or ABET level 4

Minimum of 5 years supervisory experience

Tools

SAP

Microsoft Office Suite

Job description

DUTIES

• Monitor actual sales to budgets and ensure set targets are met at Kimberley, Bloemfontein & Wolmarandstad
• Manage sales and performance measurements of the parts staff at all 3 branches
• Training of staff with recording of trainings conducted
• Oversee and supervise a combination of parts staff (Sales, stores and admin)
• Maintain parts systems, processes, accuracy and inventory
• Ensure all policies and procedures are adhered to by yourself and the parts team
• Have a critical impact on customer service excellence and enhance the customer’s perception of Bell Equipment ( internal and external )
• Manage customer Quotations & Back orders daily to minimise losses & promote timeous deliveries.
• Oversee account and cash sales for payment and order validity.
• Control after hours standby duties & ensure high level of service to customers.
• Manage Inventory in all 3 branched including regular cycle counts and stocktakes
• Ensure proper parts coverage and strategic stock for all machines operating in the areas
• Oversee stock returns process and controls
• Be on standby 24/7 for support and related assistance
• Liaise with customers at all levels within your area which include visits to their sites and offices.
• Manage “all” parts related reports
• Adhere to “all” company SHEQ and OHS requirements
• Reports to Branch Manager and thereafter the National Parts Manager on related responsibilities

REQUIREMENTS

• Matric and or Abet level 4
• Minimum of 5 years supervisory experience in a parts aftermarket environment is essential
• Applicants must have strong communication/ negotiation skills
• Must be motivated & resourceful
• Must be able to work well under pressure
• Must be computer literate, Microsoft, Lotus Notes, Power Point, Report writing
• Earthmoving product knowledge essential. Knowledge of Bell related would be an advantage
• SAP knowledge / experience is essential
• Valid code 8 or higher driver’s license

IF YOU HAVE NOT HAD A RESPONSE TO YOUR APPLICATION WITHIN 4 WEEKS OF THE CLOSING DATE, PLEASE ACCEPT THAT YOUR APPLICATION HAS BEEN UNSUCCESSFUL