Parts Salesman

AB Volvo; Durban; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading transport solutions company in Durban is seeking a Parts Sales person to liaise effectively with customers and facilitate parts sales. The ideal candidate has at least 3 years of experience in a Parts Retail environment and is computer literate. You will be responsible for managing customer orders, preparing quotes and invoices, and ensuring adherence to ISO standards. A commitment to customer satisfaction and attention to detail are crucial for this role.

Qualifications

• Previous experience in a Parts Retail environment.
• A minimum of 3 years Parts Sales Experience.
• Technical background would be an advantage.

Responsibilities

• Facilitate the sale of parts while liaising with customers.
• Prepare quotes and invoices accurately.
• Manage customer orders and delivery follow-up.

Skills

Customer skills

Attention to detail

Organizational skills

Ability to work under pressure

Friendly demeanor

Education

Matric

Tools

MS Word

MS Excel

MS PowerPoint

Outlook

Job description

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

The main purpose of the role is to facilitate the sale of parts while effectively liaising with customers.

Reporting: This position reports to the Parts Controller.

Job Objective:

Client liaison – Build good relationship between Company and Customer;

• Receive sales order from client.
• Timeous processing of parts sales.
• Preparation of quotes and invoices.
• Quotes, customer orders & invoices are correctly filed at all times.
• Ordering urgent orders from central warehouse.
• Invoice register up to date at all times.
• Distributing backorder parts to relevant customer.
• Parts catalogue up to date at all times.
• Monitoring delivery and collection of parts to customers.
• Monitoring picking of customer invoices.
• Follow up on V.O.R orders from customers and give feedback.
• Filing of quotes, customer orders and invoices.
• Control of invoice register.
• Assisting with stock take procedures.
• Overtime and Standby.
• Updating and maintenance on all Parts Catalogues.
• Assisting in all parts operations where requested.
• Create and maintain Customer Base.
• Daily follow-up on customers.

Obtaining of new customers.

Compliance to ISO 9001 and Safety;

• All process in your area of responsibility are following ISO standard
• Ensure the safety process are followed
• Ensure the Safety Act and Regulation is adhered to
• Provide assistance to Warehouse Supervisor/Controller when required

The Parts Sales person is responsible to maintain process within the Parts Department:

• To meet the set business goals within the Department.
• To manage his actions and business dealings according to the Volvo Way.
• To utilise available systems to achieve optimal business performance.
• To raise awareness of the Volvo brand and promote the brand image.
• The job holder can expect adequate resources, objectives, professional guidance and support.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

• Matric.
• Computer Literate (MS Word, Excell, Power Point, Outlook).
• Technical background would be an advantage.
• Previous experience in a Parts Retail environment.
• A minimum of 3 years Parts Sales Experience.
• Customer skills, friendly, get on well with people.
• Neat, confident, self- motivated and honest.
• Good admin and organizational skills.
• Attention to detail and meet deadlines.
• Must be able to work under pressure .

Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.

Application Closing Date: 24 November 2025.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net‑zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.