Part Time Concierge Retail - iStore Canal Walk Cape Town

iStore South Africa; Cape Town; On-site; ZAR 50,000 - 200,000; Part time

Job summary

A leading Apple Premium Reseller in Cape Town is seeking a part-time Concierge to provide excellent customer service. The role involves greeting customers and understanding their needs to ensure efficient service. Ideal candidates will have completed Matric and possess strong communication skills, as well as sales or customer service experience. Apply today for this flexible opportunity.

Qualifications

• Sales Experience/Customer Service Experience preferred.
• Passionate about Apple products and assisting customers.

Responsibilities

• Greet customers and direct them to receive efficient service.

Skills

Customer Focus

Effective Communication

Situational Awareness

Tenacity

Education

Completed Matric

Job description

Overview

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

This role is a flexible part-time position where you will be required to work 138 hours per month.

Responsibilities

Within the iStore, our Concierge’s mission is discovering customers’ needs. You will be responsible for greeting customers and ensuring all customers are directed accordingly to receive efficient service.

Qualifications

• Completed Matric
• Sales Experience/Customer Service Experience
• Passionate about our products and assisting customers

The Right Person For This Role Is Someone With

• Customer Focus, developing great customer relationships and providing the best solutions according to customer needs
• Effective Communication, Clear and impactful communication to address the specific needs of different audiences, using multiple formats and tools
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
• Tenacity, demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges

Apply today!