Operations Support Trainee (Fast-Food Franchise) | Westville / Umhlanga / Ballito

Dixie Recruitment; Ballito, Umhlanga Rocks; Hybrid; ZAR 50 000 - 200 000; Full time

Job summary

A fast-food franchise is seeking an Operations Support Trainee to ensure smooth operations across multiple stores from Westville to Ballito. The ideal candidate will possess strong organizational skills, attention to detail, and a minimum of 3 years of experience. You will be responsible for managing documentation, checking reports, and ensuring processes are followed. This role is perfect for someone eager to learn and grow within a dynamic environment. The salary offered ranges from R16 000 to R22 000 depending on experience.

Qualifications

• Matric required.
• Minimum 3 years working experience.
• Driver's license is an advantage.

Responsibilities

• Check daily store reports.
• Ensure systems & processes are followed.
• Monitor maintenance logs & follow-ups.
• Manage documentation and SOP checklists.
• Run stock variance and wastage reports.
• Gather weekly performance data.
• Follow up with store managers.
• Spot problems early and escalate issues.

Skills

Strong computer literacy (Excel/Sheets)

Organizational skills

Problem-solving

Attention to detail

Team player

Education

Matric

Tertiary education

Job description

Operations Support Trainee (Fast-Food Franchise) | Westville / Umhlanga / Ballito

We’re looking for a sharp and detail-obsessed Operations Support Trainee to join the team of a busy fast-food franchise. You will be able to work from any of the stores between Westville to Ballito.

If you love structure, systems, problem-solving and keeping things organised behind the scenes… this might be your next big break.

This role is perfect for someone early in their career who wants to learn fast, grow quickly and become a long-term asset in a busy operations environment.

You’ll work directly with our Head of Operations and help keep 11 stores running smoothly.

• Matric required
• Tertiary education an advantage
• Min 3 years working experience
• Strong computer literacy (Excel/Sheets is a must)
• Driver’s licence (advantage, not essential)
• Experience in retail or QSR admin is a bonus but not required

Duties:

• Checking daily store reports
• Ensuring systems & processes are followed
• Monitoring maintenance logs & follow-ups
• Managing documentation, SOP checklists & audit readiness
• Running stock variance and wastage reports
• Gathering weekly performance data
• Following up with store managers to close admin loops
• Spotting problems early and escalating issues responsibly

This role is about being the engine room — the organized mind that keeps things tight, clean and consistent.

You’ll thrive here if you are:

• Extremely organised
• Detail-driven
• Good with admin and systems
• A fast learner
• Calm under pressure
• Comfortable speaking up
• Strong in follow-through
• Hungry to grow
• A team player with high values

If you naturally pick up patterns, love structure and enjoy making sense of busy information — you’ll enjoy this job.

Salary: R16 000 – R22 000 depending on experience

We will be in contact with shortlisted candidates who meet the requirements detailed above. If you have not received a reply within 2 weeks, please consider your application unsuccessful.

By applying, you confirm that:

• We may retain your personal information in our database for future matching of suitable opportunities
• We may contact you when suitable opportunities arise
• The information you have provided to us is true, correct and up to date