Operations Leader for Rapid ISP Growth

Evotelza; Johannesburg; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading ISP in South Africa is seeking an exceptional Operations Manager to optimize operational activities and ensure service excellence. This role requires a minimum of 5 years in the ISP or telecom tech industry, along with strong leadership and organizational skills. You will oversee operational workflows, implement process improvements, and lead a team to deliver on KPIs and SLAs. Candidates must thrive in fast-paced environments and possess a strong problem-solving ability. Competitive salary and growth opportunities are offered.

Benefits

Competitive, market-related salary

Performance-based incentives

Strong growth and career opportunities

Qualifications

• Minimum 5 years in the ISP or telecom/tech industry.
• At least 3 years in a management or leadership role.
• Ability to deliver outcomes under high pressure.

Responsibilities

• Oversee all operational activities including customer provisioning and service delivery.
• Drive continuous optimization across customer journeys.
• Build structured reporting frameworks for operations performance.

Skills

Leadership skills

Operational discipline

Problem-solving

Communication skills

Organizational skills

Tech-savviness

Job description

A leading ISP in South Africa is seeking an exceptional Operations Manager to optimize operational activities and ensure service excellence. This role requires a minimum of 5 years in the ISP or telecom tech industry, along with strong leadership and organizational skills. You will oversee operational workflows, implement process improvements, and lead a team to deliver on KPIs and SLAs. Candidates must thrive in fast-paced environments and possess a strong problem-solving ability. Competitive salary and growth opportunities are offered.