Operations Assistant - Property

Excellerate JHI; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading real estate services company in Gauteng is seeking an Operations Assistant to support property management functions. You will assist with tenant and contractor relations, manage service control schedules, and support Operational Managers in various tasks. Candidates should have a Grade 12 qualification with Accountancy and 1-2 years of relevant experience. Proficiency in MS Office and SAP is essential. Join us for a rewarding career in property management.

Qualifications

• 1-2 years of relevant experience in Facilities or Operations Management.
• Experience in overseeing daily operations and coordinating team efforts.

Responsibilities

• Assist Operational Managers with portfolio support.
• Maintain relationships with tenants and contractors.
• Manage control schedules for insurance claims.
• Coordinate services for equipment.
• Support parking audits and manage service control sheets.

Skills

Proficiency in MS Office (Excel, Word, PowerPoint)

Excellent verbal and written communication skills

Skills in administration

Basic numeracy skills

Education

Minimum Grade 12 qualification with Accountancy as a subject

Tools

SAP

MDA

Job description

Who we are

We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing, and management of their assets. Our dedication to quality and excellence sets us apart in the industry.

Why choose us

Be part of a forward-thinking culture that values entrepreneurial spirit and celebrates your best work. Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth. At JHI, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.

About the role

We are seeking an Operations Assistant to provide effective support services for our property management functions. Your responsibilities will include assisting Operational Managers with portfolio support, maintaining long-term relationships with tenants, contractors, and operational staff, managing control schedules for insurance claims and reports, assisting with inspections, and coordinating services for equipment such as generators, fire systems, and electrical infrastructure. You will also support parking audits, follow up on contractor quotations, and prepare emergency flysheets for signatures.

What you will bring

Inherent requirements for the position (non-negotiable):

• Minimum Grade 12 qualification with Accountancy as a subject
• 1-2 years of relevant experience in Facilities or Operations Management
• Experience in overseeing daily operations and coordinating team efforts

Additional demonstrable requirements:

• Proficiency in MS Office (Excel, Word, PowerPoint), SAP, and MDA
• Knowledge of quality standards and basic contract management
• Experience managing SLAs with vendors and understanding lease conditions
• Skills in administration, reporting, cost budgeting, and statutory compliance
• Excellent verbal and written communication skills
• Basic numeracy skills

What you will be doing

• Create spreadsheets to monitor insurance claims and service schedules
• Populate reports with photos and coordinate with Operational Managers for finalization
• Manage service control sheets for generators, fire equipment, sprinklers, pumps, transformers, infra-red scanning, gutters, roofs, fencing, air-conditioning, and shutter doors
• Remind Operational Managers to complete OHS inspections and record the completed tick sheets
• Send out tenant letters with OHS documentation and follow up on quotations from contractors
• Assist with general admin duties during emergencies or staff leave
• Coordinate with external contractors and internal staff regarding building issues
• Scan electrical compliance certificates into SAP and manage stationery stock

If you are ready to advance your career in property management, we encourage you to apply. Bring your expertise in facilities management, budgeting, and tenant relations to our team.

JHI is committed to diversity and equitable representation. We encourage persons with disabilities to apply.