Operations and Maintenance Specialist - Mast Services

Tower Group South Africa (PTY) Ltd; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading company in telecommunications seeks a Senior Operations Manager to oversee the maintenance and upgrading of network infrastructure. The role requires extensive experience in project management and technical operations, ensuring quality assurance and governance for various projects while managing budgets effectively.

Qualifications

• 10+ years relevant experience is essential.
• 1 year of project management/co-ordination experience.
• Knowledge of construction regulations and basic telecommunications principles.

Responsibilities

• Oversee maintenance and upgrading of network infrastructure.
• Manage CAPEX and OPEX to achieve operational targets.
• Develop reports and dashboards on project progress.

Skills

Time Management Skills

Interpersonal

Problem-solving

Negotiation

Education

Relevant Electrical and/or Mechanical and/or Facilities and/or Construction Management - 3 year Degree/Diploma (BSc, B.Tech)

Job description

Role purpose :

• To oversee maintenance and upgrading of Network infrastructure in accordance with Towerco specifications, building and civil standards and OPEX budget.
• Provide technical operations and Maintenance support and supervise regional Ops & Main team.

Accountabilities

To oversee the national end-to-end passive maintenance of towerco base station infrastructure.

To manage governance and quality assurance of upgrade / build projects of existing and new infrastructure

Manage CAPEX and OPEX to achieve Towerco O & M Targets

Build and maintain a good working relationship with contractors / subcontractors to ensure high quality of relevant outputs needed.

To develop reports dashboards regarding the progress of upgrade; preventive / corrective maintenance projects to all the relevant parties

Provide regional O &M specialist with technical and practical support on overall departmental projects

Implement and development of O & M strategies to achieve SLA towerco targets

Core competencies, knowledge and experience :

10 or more years relevant experience (Essential)

1 year Project Management / co-ordination experience (Essential)

Construction regulations (Desirable)

1-2 years working with property / base stations (Desirable)

Electrical and / or Mechanical Specifications (Desirable)

Understanding of basic telecommunications principles

Legislation, i.e. Health and Safety Act

Policies and procedures

Time Management Skills (Essential)

Interpersonal

Problem-solving

Time management

Forecasting

Budgeting

Negotiation

Must have technical / professional qualifications :

Relevant Electrical and / or Mechanical and / or Facilities and / or Construction Management - 3 year Degree / Diploma (BSc, B.Tech) (Essential)

Project management (Desirable)

Leadership Qualification (Desirable)

Key performance indicators :

Develop O& M improvement opportunities and introduce new solutions to improve SLA targets responsible for operation cost reduction

Project management of PPM and CPM projects

Effective management of region partners & contractors

Team effectiveness

Management of quality assurance to ensure audit and ISO compliance

Budget owned : Yes

Direct reports : Yes

Dotted reports : Yes