Operational DC Manager

takealot.com; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading e-commerce logistics provider in Cape Town is seeking an experienced Operational DC Manager to oversee the Distribution Centre operations. The role involves managing logistics teams, optimizing distribution processes, ensuring safety compliance, and building relationships with stakeholders. Candidates should have 5-8 years of experience in logistics and proven team management skills. This position offers a chance to drive innovation in e-commerce logistics.

Qualifications

• 5-8 years of experience in logistics/distribution.
• Experience in managing teams.
• Knowledge of relevant legislation, including Health and Safety.
• Knowledge of distribution processes/operations.
• Proficient in relevant computer packages and applications.

Responsibilities

• Manage operations of the Distribution Centre.
• Develop and execute functional operational plans.
• Implement and maintain systems and procedures.
• Maximize efficiency and productivity levels.
• Manage and report on Service Level Agreements.
• Perform financial planning and budgeting.
• Build relationships with stakeholders.
• Evaluate technology and capital requirements.
• Oversee day-to-day activities of teams.
• Produce operational reports.
• Ensure employee qualifications and training.
• Meet quality standards and customer requirements.
• Manage costs within budget.
• Minimize stock discrepancies.
• Effectively manage projects.
• Identify and mitigate risks.
• Continuously assess and improve processes.
• Implement modern distribution practices.

Skills

Logistics

Team management

Knowledge of Health and Safety legislation

Expertise in distribution processes

Proficiency in computer applications

Job description

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Operational DC Manager to join our team in Cape Town.

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting‑edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For

Innovative, ambitious individuals ready to shape the future of e‑commerce logistics. At TFS, “Uniquely You” meets “Powerfully Us”, where your individuality strengthens our collective mission.

Why Join TFS

• Purpose‑driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting‑edge systems in a fast‑paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• A culture that celebrates individual uniqueness while championing the strength of togetherness.
• Be part of creating sustainable, scalable solutions that make a difference across South Africa’s e‑commerce landscape.

Purpose of this position

To manage the operations of the Distribution Centre on time, according to customer requirements, and within safety and quality regulations.

Your responsibilities will include

• Develop and execute functional operational plans that support business strategy and enable the distribution center to meet budgets, goals, targets, and due dates
• Implement and maintain all required systems, processes, and procedures within the distribution center
• Develop standard operating procedures for all areas and monitor and enforce compliance
• Maximise the efficiency and productivity levels of the operation, ensure compliance with agreed standards, continuously seek to optimize processes, and find value opportunities for the division
• Manage and report on Service Level Agreements (including overseeing management information reports if relevant)
• Perform financial planning, budgeting, forecasting, reporting, and analysis of data for the distribution center
• Build effective, value‑adding, transparent relationships with all stakeholders (customers, suppliers, and employees) through regular communication, reporting, and personal interaction
• Evaluate technology and capital requirements as determined by the tactical plan of the division
• Oversee the day‑to‑day activities of teams within the distribution center, scheduling employees where required, and ensuring optimal productivity
• Produce operational reports for management as required
• Ensure all employees are suitably qualified and trained for their positions
• Ensure that distribution services meet quality standards and customer requirements and that customer satisfaction levels meet agreed targets
• Ensure that all outbound items leave the distribution center within agreed time frames and that all inbound items are packed away correctly and within agreed time frames
• Ensure that all tender‑order lead times are adhered to
• Ensure that deliveries are on time as per agreed targets, improving processes where needed, and liaising with service providers to optimize processes
• Manage and report on the operational budget, managing costs to ensure that costs are in line with budget (eg packaging costs, transport costs)
• Ensure that stock discrepancies are minimized by overseeing and putting in place effective Stock Control processes
• Effective management of projects within the distribution center by meeting requirements of projects and adhering to deadlines
• Identify potential risks that might affect the successful operation of the distribution centre, and put strategies and processes in place to mitigate these risks
• Continuously assess processes and systems, and look for innovative ways to improve or introduce new processes, systems, and methods that will assist the distribution center in operating more effectively
• Stay abreast of, evaluate, and implement appropriate modern world‑class thinking in terms of distribution to ensure efficient, effective, and world‑class operations

Qualifications

• 5-8 years of experience in logistics/distribution
• Experience in managing teams
• Knowledge of relevant legislation, including Health and Safety
• Knowledge of distribution processes/operations
• Proficient in relevant computer packages and applications

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

Apply for this job