On-the-Road Training & Support Specialist

Fidelity Services Group; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading logistics company is looking for a skilled Trainer to deliver training and support to clients and the operations team in South Africa, Gauteng. The successful candidate will possess effective communication skills, logistical knowledge, and relevant certifications, such as a Driver's License and PSIRA certification. This position demands flexibility, including working evenings and weekends, with a focus on customer service and building strong client relationships.

Qualifications

• Matric and relevant certifications required for the role.
• Experience in a similar role is necessary.
• Strong understanding of our track and trace application is essential.

Responsibilities

• Deliver training and support to clients and operations team.
• Provide excellent customer service and maintain records.
• Troubleshoot problems and ensure delivery of packages.

Skills

Excellent communication and interpersonal skills

Strong understanding of logistics and operations processes

Ability to troubleshoot problems

Patient and understanding when working with diverse individuals

Detail-oriented approach

Education

Matric

PSIRA certificate - Grade C

Driver’s license Code 10 with PrDP

CIT certificate

Firearm Competency

Job description

A leading logistics company is looking for a skilled Trainer to deliver training and support to clients and the operations team in South Africa, Gauteng. The successful candidate will possess effective communication skills, logistical knowledge, and relevant certifications, such as a Driver's License and PSIRA certification. This position demands flexibility, including working evenings and weekends, with a focus on customer service and building strong client relationships.