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A leading fintech company is looking for a New Business Development Specialist to drive merchant acquisition and fill the sales pipeline with high-value merchants in Johannesburg North. The role involves sourcing and onboarding new merchants while establishing a collaborative relationship with the Merchant Growth team. Ideal candidates will have substantial sales, customer success, or marketing experience, with fintech exposure being advantageous. This position allows remote work with some in-person meetings required.
Job Location: Gauteng, Johannesburg
Deadline: December 25
Our Client is a South African fintech company, pioneering the future of payments.
They are a passionate and collaborative team of developers, engineers, visionaries, techies, geeks and nerds!
They build products that make payments personal and rewarding for customers and merchants alike.
They are on the hunt for a talented New Business Development Specialist / Merchant Acquisition Specialist with demonstrated sales, customer success and marketing experience at an intermediate level.
Previous experience in the hospitality/retail, fintech and corporate space will be advantageous.
This company is a remote‑working organisation however, on occasion, employees might be required to get together at a chosen location.
Preference will be given to candidates residing in Johannesburg North.
Responsibility: fill the pipeline with high‑value merchants.
You will be the first point of contact for the company in the field – responsible for sourcing, qualifying, and onboarding new merchants that stand to benefit from the company’s payments, marketing, and capital tools.
This is a revenue‑generating, growth‑driving role.
You don't manage relationships.
You open the door, get merchants live, and create the conditions for value‑added services to activate downstream.
Every conversation you lead should convert into merchant revenue.
This is not a payments company – it's a dual‑sided, big data marketing and lending platform, powered by proprietary QR codes, vouchers, and embedded partner services.
You are not selling card machines.
You are selling merchant growth.
The MAS only gets paid when the merchant does – and that's the company's core proposition to every business owner.
Proactively identify high‑potential merchant leads through cold outreach, referrals, street activations, event networking, and local ecosystem mapping.
Qualify merchants based on the company's ideal partner profile: transaction volume, footfall, marketing potential, and category fit.
Segment and prioritise outreach across key verticals (e.g., hospitality, parking, laundromats, retail, food service) in alignment with regional plans.
Present the company's core merchant proposition: “We only get paid when you do.”
Clearly articulate the business value of acquiring QR codes, conversion‑based vouchers, merchant‑funded marketing, and digital capital solutions.
Handle objections confidently and close deals quickly.
Escalate complex questions to the MGM or Ops team when needed, but don't defer – own the sale.
Ensure signed merchants are fully live within 48 hours of confirmation.
Brief the Merchant Growth Manager on the merchant's goals, vertical specifics, and anticipated marketing or capital needs.
Schedule POS onboarding and initiate all set up tasks with internal Ops.
Ensure the merchant understands QR placement, signage, and next steps.
Keep Zoho updated with merchant activity, funnel stage, lead source, close date, and setup status.
Submit weekly acquisition metrics to your Merchant Growth Manager and participate in pipeline reviews.
Flag any bottlenecks or drop‑offs between stages for course correction and territory optimisation.
Maintain active awareness of your territory – understand who's launched, who's pending, and who's being poached by competitors.
Provide voice‑of‑merchant feedback to the Head of Merchant Growth and Marketing teams to shape GTM sequencing, pricing strategy, and in‑market messaging.
Collaborate with Regional Growth Activators to align lead‑gen efforts with upcoming activations or regional blitz campaigns.