Multilingual Front Desk & Guest Services Lead

Club Med; Gqeberha; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A renowned resort company in Gqeberha is seeking a Front Desk Agent who is sociable and helpful to connect with guests. The role involves managing guest arrivals and departures, ensuring compliance with health and safety rules, and collaborating with internal departments. The ideal candidate must be multilingual and adept at providing personalized service. This position offers a dynamic work environment with access to various on-site activities and facilities.

Qualifications

• Able to connect with guests and build a trusting relationship.
• Capable of finding solutions for guest needs.
• Master at least two languages.

Responsibilities

• Welcome guests and personalize customer relations.
• Manage arrivals and departures, including check-ins and check-outs.
• Collaborate with relevant departments to ensure guest satisfaction.

Skills

Sociable

Helpful and attentive

Multilingual

Job description

A renowned resort company in Gqeberha is seeking a Front Desk Agent who is sociable and helpful to connect with guests. The role involves managing guest arrivals and departures, ensuring compliance with health and safety rules, and collaborating with internal departments. The ideal candidate must be multilingual and adept at providing personalized service. This position offers a dynamic work environment with access to various on-site activities and facilities.