Motor Vehicle Technician

Merand Recruitment; Stellenbosch; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A recruitment agency is seeking a qualified Motor Vehicle Technician in Stellenbosch to provide outstanding customer service by completing repair orders efficiently. The ideal candidate should have a Red Seal qualification, bilingual skills in English and Afrikaans, and at least 2 years of experience in an automotive dealership. Responsibilities include diagnosing issues, achieving workshop targets, and ensuring timely repairs.

Qualifications

• Minimum of 2 years' working experience within an automotive Dealership after qualifying.
• Fully bilingual in English and Afrikaans.
• Computer literate and must possess a valid driver's licence.

Responsibilities

• Complete repair orders efficiently and timeously within the allocated time.
• Achieve workshop labour targets by working efficiently and upselling.
• Diagnose customer problems and provide appropriate solutions.

Skills

Customer focus

Problem-solving

Drive for results

Education

Qualified Motor Vehicle Technician (Red Seal)

Job description

Overview

Our client is seeking a qualified Motor Vehicle Technician to provide excellent customer service by accurately completing repair orders within the allocated time and optimising productivity of the Service Department. To ensure that the customer is confident that his interests and the safety of his vehicle are of the highest priority and that the Technician has the ability and resources to address any problems that the customer may experience.

Key Performance Areas

• Complete repair orders efficiently and timeously within the allocated time.
• Achieve workshop labour targets by working efficiently and upselling where possible.
• Diagnosing customer problems, providing appropriate solutions and communicating these effectively.
• Ensure parts are ordered timeously, and booked out to Job Cards to enable timeous repair completion.
• To keep informed on the changes in technology by attending training, reading bulletins and acquiring the knowledge to serve customers’ needs.
• To support the Service Manager and Foreman with tasks that are beneficial to the company.
• Manage adherence to all Dealership business processes and promote ongoing continuous improvements.
• To ensure workstations / equipment / tools and all vehicles are kept neat, clean and tidy and treated with care.

Minimum Requirements

• Qualified Motor Vehicle Technician (Red Seal) with a minimum of 2 years' working experience within a automotive Dealership, after qualifying.
• Fully Bilingual (English, Afrikaans).
• Motor Vehicle Dealership experience – preferably in the premium segment.
• Would be considered a distinct advantage if working experience was within the Dealership.
• Would also be a distinct advantage if candidate has experience with diagnostics.
• Computer Literacy.
• Must possess a valid driver's licence.

Essential Competencies

• Following Procedures and Instructions.
• Customer Focus.
• Drive for Results (Productivity & Efficiency).
• Only shortlisted candidates will be contacted