Mobile Key Account Manager

Hisense South Africa; Johannesburg; On-site; ZAR 450 000 - 650 000; Full time

Job summary

A leading electronics company in Johannesburg is seeking a Mid-Senior level Key Account Manager to manage and grow strategic relationships with key clients across mobile distribution and retail. The successful candidate will drive revenue growth and ensure high levels of client satisfaction through strategic planning and collaboration. Applicants should have a Bachelor's degree and 3–5 years of relevant experience.

Qualifications

• 3–5 years of experience in key account management, preferably in mobile or telecom sectors.
• Proven track record of managing large client portfolios and driving revenue growth.
• Knowledge of mobile distribution channels and telecom network operations.

Responsibilities

• Conduct regular account reviews to evaluate performance and identify growth opportunities.
• Analyze sales, customer, and market data to uncover trends and improve profitability.
• Develop tailored proposals and strategic plans for key clients.
• Collaborate with product development teams to align offerings with client needs.
• Strengthen client relationships through proactive communication and issue resolution.
• Negotiate favorable contract terms to drive revenue and long-term partnerships.
• Monitor market trends to identify opportunities for product expansion.
• Resolve account issues before escalation to maintain client satisfaction.
• Promote brand visibility and loyalty through community engagement and client advocacy.

Skills

Key account management

Sales analysis

Client relationship management

Strategic planning

Education

Bachelor's degree in Business, Marketing, or related field

Job description

The successful candidate will be responsible for managing and growing strategic relationships with key clients across mobile distribution, retail, and network channels.

This role involves driving revenue growth, optimizing account performance, and ensuring high levels of client satisfaction through data‑driven insights, strategic planning, and collaborative execution.

Key Responsibilities

• Conduct regular account reviews to evaluate performance and identify growth opportunities
• Analyze sales, customer, and market data to uncover trends and improve profitability
• Develop tailored proposals and strategic plans for key clients
• Collaborate with product development teams to align offerings with client needs
• Strengthen client relationships through proactive communication and issue resolution
• Negotiate favorable contract terms to drive revenue and long‑term partnerships
• Monitor market trends to identify opportunities for product expansion
• Resolve account issues before escalation to maintain client satisfaction
• Promote brand visibility and loyalty through community engagement and client advocacy
• Handle key client portfolios such as Infinity Data, 3GMobile, Evercomm, Atlas Furniture, etc.

Requirements

• Bachelor's degree in Business, Marketing, or related field
• 3–5 years of experience in key account management, preferably in mobile or telecom sectors
• Proven track record of managing large client portfolios and driving revenue growth
• Knowledge of mobile distribution channels and telecom network operations

Reporting to: Head of Mobile Department

Location: Bedfordview, JHB

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Computers and Electronics Manufacturing and Appliances, Electrical, and Electronics Manufacturing