Medical Receptionist

ExecutivePlacements.com - The JOB Portal; East London; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A reputable medical company in East London is seeking a skilled Medical Receptionist. The role involves greeting patients, managing appointments, and maintaining patient records. Candidates should have Grade 12, excellent communication skills, and proficiency in medical software. Working hours are from Monday to Saturday, 07:00 to 13:00.

Qualifications

• Must have strong communication skills to interact effectively.
• Organizational skills for multitasking and attention to detail.
• A friendly demeanour to handle inquiries professionally.

Responsibilities

• Greet patients warmly and check them in.
• Answer phone calls and schedule appointments.
• Maintain patient records accurately.

Skills

Strong verbal and written communication skills

Ability to multitask

Friendly demeanour

Comfort with medical software

Basic knowledge of medical terminology

Education

Grade 12

Tools

Medical software

Job description

Overview

Medical Receptionist

Recruiter: Profile Personnel

Job Ref: 703103600

Date posted: Saturday, September 27, 2025

Location: East London, South Africa

Position Info

Reputable medical company based in East London are seeking an experienced applicant to join this team.

Responsibilities

• Greeting patients warmly and checking them in upon arrival
• Answering phone calls and scheduling appointments
• Providing information about services, procedures, and clinic policies
• Handling patient inquiries and resolving issues or escalating them as necessary
• Updating and maintaining patient records accurately
• Verifying insurance information and processing insurance claims
• Collecting payments, issuing receipts, and managing billing inquiries
• Managing electronic and paper filing systems efficiently

Qualifications / Requirements

• Must have Grade 12
• Communication Skills: Strong verbal and written communication skills to interact effectively with patients, medical staff, and colleagues
• Organizational Skills: Ability to multitask, prioritize duties, and maintain attention to detail in a fast-paced environment
• Customer Service: A friendly demeanour and patience to handle patient inquiries and concerns professionally
• Technology Proficiency: Comfort with using medical software for scheduling, billing, and electronic health records (EHR)
• Medical Terminology: Basic knowledge of medical terminology is beneficial

Working Hours

Monday to Saturday 07:00 – 13:00

Application Process

Should you wish to apply, please submit your CV for consideration.

Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.