Maintenance Technician

KONE; Johannesburg; On-site; ZAR 300,000 - 450,000; Full time

Job summary

KONE seeks a qualified Maintenance Technician based in Pretoria to provide professional maintenance for elevators and escalators. This role focuses on ensuring customer satisfaction through quality service, effective communication, and proactive management of equipment and customer relationships.

Qualifications

• Successful candidate must live in Pretoria.
• One or more mechanical/electrical qualifications required.
• Good communication skills with basic IT skills.

Responsibilities

• Ensure quality service and customer satisfaction.
• Maintain site environment and manage stock levels.
• Identify risks and manage unplanned service repairs.

Skills

Communication

IT skills

Education

Red seal trade test certificate lift mechanic

NQF level 4 certification with apprenticeship program

Electrical/Mechanical Engineer Diploma/Degree

NQF level 5 certification

Job description

KONE is looking for qualified Maintenance Technicians in Pretoria , South Africa . Our team comprises maintenance professionals who provide on-site customer service to ensure our equipment's smooth and safe operation. We seek a service-minded Maintenance Technician to provide our customers with professional elevator and escalator maintenance service.

In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will ensure quality service, improve equipment safety and performance, and promote regular and proactive on-site communication with customers and the people using the equipment.

Responsibilities:

• Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.
• Responsible for accurate and real-time back reporting of work performed.
• Maintain excellent relationships with the customers, the contact person, and end-users on site.
• Manage the site environment during service operations.
• Identification of site risks, and timely communication of any such occurrences.
• Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them.
• Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenishment orders.
• Submit timesheets based on the execution.

Skills & Experience:

• Successful candidate must live in Pretoria.
• One or more of the following qualifications:
• Red seal trade test certificate lift mechanic.
• Completed NQF level 4 certification with apprenticeship program (minimum 4 years).
• Completed Electrical/Mechanical Engineer Diploma/Degree with completion of at least 12 months shadowing a competent lift mechanic.
• Completed NQF level 5 certification with completion of at least 12 months shadowing a competent lift mechanic.
• Good communication skills with basic IT skills.

Selected candidates will be sent an automated assessment via email, please make sure you check your spam folder when keeping a look out for this assessment.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers