Luxury Housekeeping Supervisor – Guest Experience Leader

Belmond Management; Cape Town; On-site; ZAR 200 000 - 250 000; Full time

Job summary

A luxury hotel chain is seeking a Housekeeping Supervisor in Cape Town, responsible for supervising daily operations and ensuring exceptional guest service. The ideal candidate has supervisory experience, strong communication skills, and a friendly demeanor. Benefits include a competitive salary, wellness programs, and opportunities for personal and professional growth. Join us to create unforgettable moments for our guests and colleagues.

Benefits

Competitive basic salary and benefits

Loyalty and recognition rewards programs

Employee Assistance & Wellness programs

Qualifications

• Experience providing exceptional guest service in a fast-paced environment.
• Friendly and attentive demeanor; ability to answer questions.
• Previous experience in a similar supervisory role.

Responsibilities

• Supervise daily activities of housekeeping staff.
• Prepare and distribute room assignments to staff.
• Investigate and report complaints regarding service.

Skills

Exceptional guest service

Supervisory skills

Strong communications skills

Job description

A luxury hotel chain is seeking a Housekeeping Supervisor in Cape Town, responsible for supervising daily operations and ensuring exceptional guest service. The ideal candidate has supervisory experience, strong communication skills, and a friendly demeanor. Benefits include a competitive salary, wellness programs, and opportunities for personal and professional growth. Join us to create unforgettable moments for our guests and colleagues.