Luxury Hotel Front Desk Receptionist – Guest Experience

Guardian Private Care home; Midrand; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A luxury hotel in Midrand, South Africa, is seeking a motivated Hotel Receptionist to ensure exceptional service for all guests. Responsibilities include greeting guests, managing check-ins/outs, and resolving complaints. The ideal candidate possesses a High School Diploma, strong communication skills, and previous experience in hospitality. Join our team to create unforgettable experiences for our guests in a friendly and professional atmosphere. Competitive salary and benefits offered.

Qualifications

• Previous experience in a similar role is preferred.
• Strong attention to detail and problem-solving skills.
• Knowledge of a second language is a plus.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Check-in and check-out guests efficiently and accurately.
• Handle guest complaints and resolve issues promptly.

Skills

Excellent communication and customer service skills

Proficient in Microsoft Office

Ability to multitask

Fluent in English

Education

High School Diploma or equivalent

Tools

Reservation systems

Job description

A luxury hotel in Midrand, South Africa, is seeking a motivated Hotel Receptionist to ensure exceptional service for all guests. Responsibilities include greeting guests, managing check-ins/outs, and resolving complaints. The ideal candidate possesses a High School Diploma, strong communication skills, and previous experience in hospitality. Join our team to create unforgettable experiences for our guests in a friendly and professional atmosphere. Competitive salary and benefits offered.