Luxury Hospitality Ops Lead — Wellness Sanctuary

Vine Recruitment; Franschhoek; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent hospitality group in Franschhoek is seeking an experienced Operations Manager to oversee daily operations and ensure a seamless guest experience. The ideal candidate will have over 5 years of leadership experience in luxury settings and be aligned with values of sustainability and intentional hospitality. This full-time, on-site role offers housing support and long-term growth opportunities.

Benefits

Housing support

Qualifications

• 5+ years of leadership experience in luxury hospitality, wellness, or purpose-driven environments.
• Skilled in building systems that support people-centered operations.
• Emotionally intelligent communicator with cross-functional leadership experience.

Responsibilities

• Oversee daily operations across departments including housekeeping and guest services.
• Coordinate team flow and ensure smooth guest experiences.
• Manage scheduling, budgets, and quality control.

Skills

Leadership experience in luxury hospitality

Building systems and frameworks

Emotionally intelligent communication

Calm under pressure

Tech-savvy

Alignment with sustainability values

Job description

A prominent hospitality group in Franschhoek is seeking an experienced Operations Manager to oversee daily operations and ensure a seamless guest experience. The ideal candidate will have over 5 years of leadership experience in luxury settings and be aligned with values of sustainability and intentional hospitality. This full-time, on-site role offers housing support and long-term growth opportunities.