Liquor Store Manager

Shoprite Group of Companies; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company in Durban is looking for a Liquor Shop Manager. The role includes maximizing sustainable liquor shop sales through effective staff management, ensuring reliable stock availability, and minimizing wastage. The ideal candidate will have a Matric qualification and experience in sales management or retail profitability, alongside strong interpersonal skills. Knowledge of liquor product and retail operations is essential, along with a valid driver's license.

Qualifications

• Essential: Matric.
• Must possess a valid driver's license.

Responsibilities

• Maximise sustainable liquor shop sales.
• Support and manage liquor shop staff effectively.
• Ensure reliable stock availability.
• Minimise shrinkage and wastage.
• Meet and exceed customer expectations.

Skills

Sales management

Retail profitability

Customer service principles

Computer literacy

Promotional planning

Interpersonal and communication skills

Education

Matric

Valid driver's license

Job description

Job Location

Durban, KwaZulu-Natal, South Africa

Application Deadline

January 27, 2026

Purpose of the Job

To maximise sustainable liquor shop sales by:

• Supporting, monitoring, co-ordinating the effective management of the liquor shop staff
• Assuring reliable stock availability
• Minimising shrinkage and wastage
• Meeting and exceeding customer expectations

Job Objectives

• HR administration
• Financial
• Sales maximisation
• Minimisation of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses)
• Branch sales reporting
• Meeting customer expectations
• Business Processes
• Effective merchandising and stock availability assurance
• Housekeeping, health, safety and insurance risk assurance

Qualifications

• Matric - essential
• Other - Valid driver's license

Experience

• Sales management
• Retail profitability
• Knowledge of the functions that support sales and service
• Merchandising principles
• Supply chain knowledge
• Retail product / range knowledge
• Liquor product knowledge (e.g. types of beer, wine, brandies, whisky, etc.)
• Safety standards in the Liquor Store and the discipline to enforce those standards
• Knowledge of the National Liquor Act of 2003
• Customer service principles
• Knowledge of basic principles of shelf packing and stock management

Knowledge and Skills

• Workplace / Industry Knowledge and Experience
• Sales management / supervisory experience in retail environment
• Experience within a similar work environment i.e. liquor store or shop
• Promotional planning
• Sales reporting
• Retail store operations management
• Computer literacy
• Interpersonal and communication skills
• Scheduling of staff
• Knowledge of basic principles of shelve packing and stock management
• Merchandising principles
• Workplace / Industry Skills
• Sales performance management
• In-store stock management
• Budget (cost) control
• Merchandising

Closing Date

• 2026/01/27