Learnership Opportunities Available for Individuals living with a disability

Isilumko Staffing; Cape Town; On-site; ZAR 75,000; Full time

Job summary

A leading staffing solutions company in Cape Town is seeking motivated individuals for a 12-month Contact Centre NQF 3 / Generic Management NQF 4 Learnership Programme. Candidates must have passed Grade 12 and strong communication skills, with a stipend of R75 000 per annum. Only South African citizens are eligible, and applicants must provide an updated CV and relevant documents.

Qualifications

• Clear credit and criminal record required.
• Only South African citizens may apply.
• Must not have previously completed a Contact Centre NQF 3 / Generic Management NQF 4.

Responsibilities

• Participate in a 12-month learnership programme.
• Provide high standards of client service.
• Complete contact centre simulation and voice testing.

Skills

Strong Communications skills

Computer Literacy

Education

Grade 12 National Senior Certificate

Job description

Overview

Our client's a digital-led business transformation and service company based in Century City are seeking participants to join their Contact Centre NQF 3 / Generic Management NQF 4 (12-Month) Learnership Programme.

Our client is looking for self-motivated, client centric individuals to participate in 12-Month learnership programme.

Stipend - R75 000 per annum

Requirements

• MUST have a Clear credit and criminal record
• MUST have passed Grade 12 with a National Senior Certificate
• Strong Communications skills - Fluent in English (Spoken and written)
• Computer Literacy: Strong computer literacy skills and MS Office
• Only South African citizens may apply
• Must not have previously completed a Contact Centre NQF 3 / Generic Management NQF 4
• Unemployed and can commit to 12-month learnership programme.
• Management will communicate the minimum output required for your position
• Candidates are expected to display a professional personal appearance
• Candidates are expected to adhere to company Policies and Procedures
• Candidates will provide the highest standards of Client Service to clients at all levels, by modelling service excellence that meets the needs of clients and enhances the Corporate Profile of the organization.
• There will be a Contact Centre simulation and voice testing / voice comprehension assessment that will be required to be completed.

Application Process

• Updated CV
• Matric Certificate (Grade 12 National Senior Certificate)
• Tertiary Qualification (if applicable)
• ID Document
• Send all applications to: [e-mail]
• Application Email Subject: Contact Centre NQF Level 3 / Generic Management NQF 4

NB* should you not receive a response to your application within 3 weeks, kindly consider your application unsuccessful.