Lead : Draught Beer

Talent Tapestry; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading beverage company in Gauteng is seeking a Lead Draught Beer to transform the beer experience across South Africa. Responsibilities include formulating strategies, managing suppliers, and ensuring high-quality service. The ideal candidate will have a Bachelor's degree in Engineering, at least 10 years of relevant experience, and proficiency in stakeholder management. This role emphasizes technical excellence and customer satisfaction, making it crucial for enhancing the draught beer quality perception.

Qualifications

• Minimum of 10 years in technical operations, trade marketing, or sales.
• Certification in Brewing or Draught Beer Systems is advantageous.
• Demonstrated proficiency in managing technical operations.

Responsibilities

• Formulate draught beer strategy and optimize systems.
• Build supplier network and ensure efficient installations.
• Define and implement standard technical procedures.

Skills

Stakeholder management

Commercial insight

Education

Bachelor's degree in Engineering or related fields

Tools

Quality Management Systems (ISO standards)

Project Management methodologies (PMP, Agile)

Job description

Role Overview

The Lead : Draught Beer is responsible for transforming the draught beer experience across South Africa, ensuring consistently high-quality service and product through technical excellence, standardized procedures, and strategic leadership. The role seeks to guarantee that every draught beer served is cold, refreshing, and of exceptional quality.

Key Responsibilities

• Strategy Definition – Formulate draught beer strategy and policies, audit and optimize cooling and dispensing systems, and adapt operations to local needs.
• Supplier & Technical Coordination – Build a robust supplier network and ensure efficient installation and maintenance via collaboration with technical teams.
• Standardization – Define and implement standard technical procedures, set quality criteria, and oversee regional audits for quality adoption.
• Team Empowerment – Foster leadership in technical teams, train sales staff, and encourage cross-functional collaboration.
• Customer & Consumer Value – Analyze market and consumer insights, develop differentiated value propositions, and communicate quality at point-of-sale.
• Performance Management – Establish KPIs for tap performance and service, manage SLAs with third parties, and generate action-oriented performance reports.

Success indicators include improved beer quality perception, reduced technical failures, enhanced customer satisfaction, and full sales team alignment with the draught beer strategy.

Role Requirements

• Education: Bachelor's degree in Engineering or related fields.
• Certifications – Advantageous: Certification in Brewing or Draught Beer Systems.
• Project Management: PMP, Agile methodologies.
• Quality Management Systems: ISO standards.
• Experience: Minimum of 10 years in technical operations, trade marketing, or sales, with comprehensive technical expertise in draught beer systems.
• Skills: Demonstrated proficiency in stakeholder management and strong commercial insight.