Key Account Manager E-commerce

Dermafrica; Wes-Kaap; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading skincare company located in Cape Town is looking for a dynamic Key Account Manager for their E-commerce division. This role involves driving online commercial performance and ensuring successful product launches while working closely with Sales and Marketing teams. The ideal candidate has over 5 years of relevant experience, particularly in the professional skincare industry, and strong strategic and analytical skills. Join this passionate team to shape the future of digital transformation in medical aesthetics.

Qualifications

• 5+ years of experience in the skincare industry in Sales or key account management.
• Experience working with E-commerce partners is an advantage.
• Strong Sales background with Key accounts.

Responsibilities

• Grow Retail online portfolio and acquire new partners.
• Collaborate with Marketing to build digital campaigns.
• Oversee product listings, stock, and promotions on the e-commerce site.
• Align Sales, Marketing, and Operations with updated product data.
• Track online performance to inform strategy.
• Assist the marketing team to drive brand awareness.

Skills

Sales experience

Key account management

Strategic thinking

Analytical skills

Cross-functional collaboration

Education

Certifications in professional skincare, sales, or marketing

Job description

Location: Cape Town, South Africa

Reports to: Head of Sales

Level: Key Account Manager for the E-commerce division

About the Role

Dermafrica is seeking a dynamic Key Accounts manager to drive our online commercial performance and protect brand value across digital platforms. This role sits at the intersection of Sales and Marketing, ensuring seamless execution of product launches, pricing governance, and Driving Sales within our e-commerce portfolio.

Key Responsibilities

• Revenue Growth & Portfolio Expansion: Grow our Retail online portfolio, acquire new partners, and deliver year-on-year growth.
• Commercial Planning: Collaborate with Marketing to build digital campaigns and strengthen omnichannel performance.
• Platform Management: Oversee our own e-commerce site, including product listings, stock and promotions.
• Operational Excellence: Align Sales, Marketing, and Operations with updated product data.
• Data & Insights: Track online performance to inform strategy
• Marketing Objectives: Assist the marketing team by contributing ideas that will drive brand awareness.

What We’re Looking For

• Qualifications: All certifications within the professional skincare, sales, or marketing sectors will be considered.
• Experience: 5+ years working in the professional skincare industry in Sales or key account management. Working with E-commerce partners would be an advantage.
• Strong Sales background, working with Key accounts.
• Good strategic and critical thinking skills, which will help cement relationships and commercial growth.
• Analytical, organisational, and administrative strength.
• Confident cross-functional collaboration across Sales, Marketing, and Operations.

Why Join Us?

At Dermafrica, you’ll be at the forefront of digital transformation in medical aesthetics. You’ll have the opportunity to shape our E-commerce strategy, influence partners, and deliver sustainable revenue growth while working with a passionate team.

Apply Now

Send your CV and cover letter to [e-mail] with the subject line “Application – E-commerce Key Account Manager”.

Application Deadline: 23 January 2026

Please note that the application process includes psychometric testing of suitable candidates for the position. If you have not received a reply within 14 days of submitting your CV, please regard your application as unsuccessful.

By submitting your CV, you consent to the retention of your CV and related documents in the event of any further positions becoming available. Should you wish to have us destroy your documents, please email [e-mail]

• Visit us at: www.dermafrica.com