Key Account Manager – Client Success & Data Analytics

Fidelity Services Group; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading services provider in Gauteng is seeking a Key Account Manager to ensure effective client relationship management and smooth daily operations. Responsibilities include addressing client needs, managing queries, and preparing reports. The ideal candidate should have strong data analytics and Excel skills, excellent communication abilities, and prior experience in a similar role. Preference will be given to historically disadvantaged candidates and black females as per transformation policy.

Qualifications

• Work experience in a similar role preferred.
• Strong Excel skills, including Pivot tables and Vlookups.
• Excellent communication and interpersonal skills.

Responsibilities

• Ensure client needs are met effectively.
• Address queries regarding various operational issues.
• Manage internal and external customer relationships.
• Prepare reports and maintain client database.

Skills

Strong computer skills

Data manipulation skills

Excellent verbal communication

Interpersonal skills

Telematics knowledge

Job description

A leading services provider in Gauteng is seeking a Key Account Manager to ensure effective client relationship management and smooth daily operations. Responsibilities include addressing client needs, managing queries, and preparing reports. The ideal candidate should have strong data analytics and Excel skills, excellent communication abilities, and prior experience in a similar role. Preference will be given to historically disadvantaged candidates and black females as per transformation policy.