Key Account Manager

Procom - Your ICT SuperHero; Middelburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading ICT services provider located in Middelburg is seeking a Key Account Manager to manage relationships with key accounts and identify business opportunities. This full-time, on-site role involves collaborating with internal teams to align strategies and ensure customer satisfaction. The ideal candidate has strong account management proficiency, excellent communication skills, and a background in ICT or technology-based industries. Apply now to join a dynamic team focused on empowering businesses.

Qualifications

• Strong proficiency in Account Management and Key Account relationship management.
• Ability to conduct Business Planning and implement effective strategies to drive growth.
• Excellent Customer Service and communication skills.
• Proven Analytical Skills with the ability to interpret data for strategic decision-making.
• Exceptional organizational skills.

Responsibilities

• Manage and develop relationships with key accounts.
• Identify business opportunities and create tailored solutions.
• Collaborate with internal teams to align strategies.

Skills

Account Management

Business Planning

Customer Service

Analytical Skills

Organizational Skills

Job description

Company Description

Procom is a trusted technology partner specializing in Managed IT Services, VoIP Systems, CCTV Surveillance, Copiers/Printers, High-Speed Internet, and Solar Solutions. Committed to empowering businesses, Procom leverages innovative ICT solutions to optimize operations, enhance security, and drive growth. With a team of skilled professionals, we address diverse technology challenges and enable our clients to thrive in the ever‑evolving digital landscape. Based on expertise and a customer‑focused approach, Procom is dedicated to being the ICT superhero businesses need to achieve their goals.

Role Description

This is a full‑time, on‑site role located in Middelburg for a Key Account Manager. The selected candidate will be responsible for managing and developing relationships with key accounts, identifying business opportunities, and creating tailored solutions. Daily tasks will include collaborating with internal teams to align strategies, ensuring customer satisfaction, analyzing account data to inform planning, and implementing business plans to support client success.

Qualifications

• Strong proficiency in Account Management and Key Account relationship management
• Ability to conduct Business Planning and implement effective strategies to drive growth
• Excellent Customer Service and communication skills
• Proven Analytical Skills with the ability to interpret data for strategic decision‑making
• Exceptional organizational skills and ability to manage multiple priorities effectively
• Prior experience in ICT or technology‑based industries is an advantage

Email CV - [e-mail]