Key Account Manager

Talksure Pty Ltd; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading tech firm located in Durban is seeking a Key Account Manager to develop strategic account plans and enhance app adoption revenue. The ideal candidate should have 3–7 years of experience in key account management and a proven track record in digital product growth. Responsibilities include building client relationships and collaborating with multiple teams to streamline client feedback. Strong analytical and communication skills are essential for success in this role.

Qualifications

• 3–7 years' experience in key account management or strategic client management.
• Proven track record in digital product or app growth.
• Experience working with cross-functional teams and reporting at executive level.

Responsibilities

• Develop and execute strategic account plans to drive app adoption and revenue.
• Build and maintain strong client relationships; identify opportunities for growth.
• Collaborate with Marketing, Product, and Customer Success teams to integrate client feedback.

Skills

Key account management

Analytical skills

Communication skills

Negotiation skills

Job description

Job title: Key Account Manager

Job Location: KwaZulu-Natal, Durban

Deadline: January 05, 2026

What You’ll Do

• Develop and execute strategic account plans to drive app adoption and revenue.
• Build and maintain strong client relationships; identify opportunities for growth.
• Collaborate with Marketing, Product, and Customer Success teams to integrate client feedback.
• Report and communicate account performance and initiatives to Exco.
• Monitor market trends, competitor apps, and industry developments to inform strategy.

What We’re Looking For

• 3–7 years’ experience in key account management or strategic client management.
• Proven track record in digital product or app growth.
• Strong analytical, communication, and negotiation skills.
• Experience working with cross-functional teams and reporting at executive level.
• Sales / Retail / Business Development jobs