Junior Store Manager

Pedros; Kokstad; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A local restaurant chain is looking for a dedicated manager to oversee operations at their Kokstad location. The ideal candidate will have at least one year of experience in restaurant or fast-food service and possess strong management and organizational skills. Responsibilities include maintaining service quality, managing stock, and ensuring compliance with health regulations. This role is crucial for maximizing profitability and improving customer satisfaction.

Qualifications

• Minimum 1-year experience in restaurant or fast-food service.
• Management skills necessary for overseeing operations.
• Strong organizational and customer service skills.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.

Skills

Problem-solving skills

Customer Service

Organizational skills

Management skills

Verbal communication skills

Tools

GAAP/Micros

Job description

DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

REQUIREMENTS:

• Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
• GAAP/ Micros experience and knowledge - advantageous
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills