Junior Store Manager

Pedros; Bloemfontein; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading restaurant and take-away service in Bloemfontein is seeking a restaurant manager to oversee operations, maintain quality standards, and manage staff. The ideal candidate will have a minimum of one year of experience in restaurant service, strong management and organizational skills, and the ability to resolve customer issues effectively. This role offers a dynamic environment focused on service excellence and profitability.

Qualifications

• Minimum 1-year related experience in restaurant or fast-food service.
• Management skills to oversee staff and operations.
• Strong customer service and communication skills are essential.

Responsibilities

• Oversee overall operations of the restaurant/take-away.
• Ensure quality standards and compliance with health regulations.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service

Problem-solving skills

Good verbal communication skills

Tools

GAAP/Micros experience

Job description

DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

REQUIREMENTS:

• Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
• GAAP/ Micros experience and knowledge - advantageous
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills