Junior Officer: Banking (C&B)

Absa Group; Port Alfred; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial institution in South Africa seeks a dedicated individual to provide accurate banking services and exceptional customer support. Responsibilities include capturing financial transactions, identifying fraudulent activities, and updating customer information. The ideal candidate must hold a Further Education and Training Certificate in Business, Commerce, or Management Studies and must demonstrate proficient customer service skills. Join us to empower Africa’s tomorrow through exceptional banking solutions.

Qualifications

• Required to deliver customer service efficiently at first contact.
• Must capture and authorize financial transactions accurately.
• Ability to identify and report fraudulent activities as per guidelines.

Responsibilities

• Provide timely banking services as per SOPs.
• Capture financial transactions accurately in the bank's system.
• Identify and report potential fraudulent transactions.

Skills

Customer service

Fraud prevention

Data capturing

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To provide banking services accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in TZ (NBC), Botswana, Kenya. Please contact Reward for details.

Job Description

• Customer service: Deliver customer service at first point of contact.
• Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing.
• Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management.
• Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer.

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.