Junior IT Technician

Progress One Group; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading IT solutions provider in Durban is seeking a Junior IT Technician for a full-time, on-site position. The role includes Level 1 IT support, managing support calls, and assisting with hardware and software maintenance. Candidates should have a Matric, IT qualification, and at least a year of IT support experience. This is a great opportunity to join a dynamic team committed to innovation in technology.

Qualifications

• Matric.
• Two-years of IT sales experience.
• Valid driver's license.
• At least one year's experience in IT support.

Responsibilities

• Onsite and remote Level 1 IT support for clients.
• Handling incoming support calls and tickets.
• Assist with post sales IT services and support.
• Assist with hardware and software maintenance.
• Assist with network connectivity and support.
• Assist with maintaining and monitoring servers.
• Documentation and reporting.

Skills

Networking

ISP offerings

Telephony solutions

Windows operating systems

MS Office 365

Education

Relevant degree or diploma in IT

Job description

Company Description

Progress One Enterprise Technologies has been pioneering IT excellence since 2022, unleashing innovation in every solution. The company is located in Durban and is committed to driving technological advancements and providing cutting-edge IT services to clients.

Role Description

This is a full-time on-site role for a Junior IT Technician at Progress One Enterprise Technologies in Durban. The ideal candidate will be responsible for:

• Onsite and remote Level 1 IT support and troubleshooting for SLA clients
• Handling incoming support calls and tickets
• Assist with post sales IT services and support
• Assist with hardware and software maintenance
• Assist with network connectivity and support
• Assist with maintaining and monitoring servers
• Documentation and reporting

Qualifications

• Matric
• Two-years of IT sales experience
• Relevant degree or diploma in IT
• Valid driver’s license
• At least one year’s experience in IT support

The ideal candidate should have knowledge on

• Networking
• ISP offerings
• Telephony solutions
• Windows operating systems and MS Office 365

If you would like to apply, please email CVs to [e-mail]

Please consider your application unsuccessful if you have not received a response after two weeks.

Kind Regards

Doron Yendiah