Job Title:Business Development Executive

Manpowergroup; East London; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A staffing solutions provider is seeking a Data Centre Management professional in East London, Eastern Cape. This role entails managing a team of technicians, ensuring compliance with OHS and ISO standards, and overseeing maintenance tasks including client upgrades and corrective actions. The successful candidate will work closely with the Data Centre Manager, provide training to technical teams, and maintain comprehensive documentation. Strong experience in Data Centre operations and management is required for this role.

Qualifications

• Must have experience in Data Centre management and operations.
• Familiar with OHS Act requirements and compliance standards.
• Ability to manage a team and conduct training.

Responsibilities

• Manage a team of technicians for Data Centre operations.
• Ensure adherence to maintenance schedules and quality standards.
• Conduct Root Cause Analysis for incidents and outages.

Job description

Detail: OBJECTIVES Main function of the Job Data Centre Management Manage a team of technicians to ensure smooth operation of the facility.
Responsible for management and distribution of maintenance tasks and managing client upgrades such as cable replacements, component and accessory swap out and custom upgrades.
Ensure that records, drawings/schematics and working methods for the facility are maintained and updated following any changes or upgrades.
Manage planned and corrective maintenance events ensuring adherence to OHS act requirements and in accordance to predefined standards and schedules.
Share knowledge and industry best practices by building close working relationships with technical teams and supervisors across all regions.
Ongoing training and evaluation of technical teams on Data Centre best practices and standards.
Work closely with Data Centre Manager to resolve escalated support cases and provide relevant technical feedback including completion of incident reports.
Ensuring comprehensive Root Cause Analysis are completed for all incidents and outages o Monitoring of alerting on all Data Centre equipment, technical team response and feedback to business.
Quick response, resolution and reporting to all alerting and critical situations.
3 rd party vendor management.
Manage working methods to ensure all SLA's, OLA's and MSA's are achieved and maintained.
Implement corrective actions promptly to mitigate the negative effects of system outages.
Compliance Maintain compliance in accordance with all relative policies and procedures.
Maintain compliance in accordance with all relevant certified ISO standards.
Support the HR department in achieving the organization developmental plan deliverables within agreed timelines.
Meet agreed inter-departmental OLA (Operational Level Agreement) HS