Italian-Speaking Remote Customer Service & Sales Rep

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A reputable recruitment agency is seeking a Customer Service & Sales Representative who is fluent in Italian to join a prestigious airline brand. The position is fully remote and requires candidates located in South Africa. Key responsibilities include assisting passengers with travel queries, handling calls and reservation systems, and meeting performance targets in a fast-paced environment. Suitable applicants must hold a permanent residence permit or South African ID and have the capability to work flexible shifts.

Qualifications

• Candidates must be located in South Africa, with permanent residence or a South African ID.
• Must have a fixed-line internet connection.
• Flexibility to work various shifts as required.

Responsibilities

• Assist passengers with travel-related queries in Italian & English.
• Handle airline reservation systems and voice calls.
• Meet key performance indicators in a busy call centre.

Skills

Fluency in Italian

Customer service skills

Flexibility in shifts

Job description

A reputable recruitment agency is seeking a Customer Service & Sales Representative who is fluent in Italian to join a prestigious airline brand. The position is fully remote and requires candidates located in South Africa. Key responsibilities include assisting passengers with travel queries, handling calls and reservation systems, and meeting performance targets in a fast-paced environment. Suitable applicants must hold a permanent residence permit or South African ID and have the capability to work flexible shifts.