Italian-Speaking Customer Service & Sales Pro - Remote

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking an Italian Speaking Customer Service and Sales Representative for a prestigious airline. Candidates must be fluent in Italian and English and possess a South African ID. The role involves assisting international passengers with travel queries and requires flexibility in working hours. The position offers remote work after initial training in the office. Ideal for those looking to thrive in a demanding call center environment.

Qualifications

• Located in South Africa with a permanent residence permit or South African ID.
• Fibre internet connection or stable fixed ADSL line required.
• Willingness to undergo training in office for the first 15 weeks.

Responsibilities

• Assist passengers with travel-related queries in Italian and English.
• Work with airline reservations systems and handle calls.
• Meet specific key performance indicators.

Skills

Native level fluency in Italian

Flexibility to work shifts

Strong customer service skills

Job description

A leading recruitment agency is seeking an Italian Speaking Customer Service and Sales Representative for a prestigious airline. Candidates must be fluent in Italian and English and possess a South African ID. The role involves assisting international passengers with travel queries and requires flexibility in working hours. The position offers remote work after initial training in the office. Ideal for those looking to thrive in a demanding call center environment.