Italian Speaking CSR & Sales Specialist - Remote

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment firm is looking for an Italian Speaking Customer Service and Sales Representative for a prestigious airline brand. The role is fully remote and requires native level fluency in Italian, as well as flexibility to work shifts. The successful candidate will assist passengers with travel-related queries and work on airline reservation systems. Permanent residents of South Africa are preferred, and fully paid training will be provided for the first four weeks.

Benefits

Fully paid training

Work from home flexibility

Qualifications

• Must be located in South Africa and hold a permanent residence permit or South African ID.
• Fibre internet connection or fixed stable ADSL line required.
• Must have UPS solution during load shedding.

Responsibilities

• Assist passengers with travel-related queries in Italian and English.
• Handle voice calls and written correspondence in English and Italian.
• Meet specific key performance indicators and client service levels.

Skills

Native level fluency in Italian language: Verbal & Written

Flexibility to work shifts

Good customer service skills

Job description

A leading recruitment firm is looking for an Italian Speaking Customer Service and Sales Representative for a prestigious airline brand. The role is fully remote and requires native level fluency in Italian, as well as flexibility to work shifts. The successful candidate will assist passengers with travel-related queries and work on airline reservation systems. Permanent residents of South Africa are preferred, and fully paid training will be provided for the first four weeks.