IT Systems Engineer

Tower Group South Africa (PTY) Ltd; Johannesburg; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company in the Leisure Hospitality industry is looking for a skilled IT Systems Engineer to enhance their team in Johannesburg. The ideal candidate will have a strong background in IT, including relevant qualifications and a minimum of three years of experience. This role includes managing system availability, overseeing IT operations, and ensuring adherence to compliance standards, contributing to a high-performance environment.

Qualifications

• At least 3 years of experience in an IT environment, with 1 year in 2nd or 3rd level IT support.
• Ability to manage system changes and conduct audits.
• Proficient in Microsoft Office.

Responsibilities

• Manage system availability and server capacity.
• Ensure timely resolution of incidents.
• Oversee daily IT operations and support staff.

Skills

Numeracy skills

Good computer literacy

Education

Matric (NQF 4)

IT-related qualification (A+, N+, MCSE, CCNA, IT diploma/degree)

Job description

Our client, a leader in the Leisure Hospitality industry, is seeking a highly experienced IT Systems Engineer to join their team based at the head office in Johannesburg.

MINIMUM REQUIREMENTS

• Matric (NQF 4)
• IT-related qualification (A+, N+, MCSE, CCNA, IT diploma/degree)
• Numeracy skills (NQF 4)
• Good computer literacy (MS Office)
• Minimum 3 years of experience in an IT environment and at least 1 year in 2nd or 3rd level IT support

MAIN JOB FUNCTIONS

1. Manage system availability and server capacity efficiently
2. Ensure incidents are managed and resolved promptly
3. Plan and implement system changes, including documentation and skills transfer
4. Oversee all aspects of daily IT operations
5. Supervise and develop the performance of systems support operators
6. Conduct and facilitate internal audits in compliance with external audit rules
7. Perform all functions of project management
8. Ensure compliance with gaming board requirements, codes of conduct, policies, and procedures
9. Work as part of a team or individually to deliver high-quality standards consistently and accurately