IT Support Technician

Exceed Human Resource Consultants; Stellenbosch; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A local HR consulting firm in Stellenbosch is seeking an IT support technician to provide on-site and remote assistance. You'll be responsible for installing and troubleshooting hardware and software, conducting user training, and managing stock control. Ideal candidates will have relevant qualifications and experience in a similar role. Flexible working hours may be needed.

Qualifications

• Experience in a similar role.
• Ability to work flexible hours when required.

Responsibilities

• Provide IT support in person and remotely.
• Install, setup, and troubleshoot hardware and software.
• Conduct user training and assist with tech setups.
• Maintain stock control and handle various admin tasks.

Skills

Technical support

User training

Problem-solving

Admin duties

Networking

Education

Relevant Qualification

Job description

Reference:10592 SJConsultant:Sone JohnsonJob Description:

• Complete assigned tasks and keep ticket system updated with progress.
• Provide support in person, via phone & remote connection.
• Travel to local sites, using pool vehicle, to provide on-site support.
• Hardware - install, setup, configure & troubleshoot faults.
• Software - install, setup, configure. Troubleshoot faults with provider.
• Networking – install, repair, configure & troubleshoot.
• Escalate priority, unresolved or repeated tickets.
• User training & assistance with boardroom connections.
• Product research and purchasing.
• Stock control - capture, allocate, collect and stock take.
• Various admin duties incl: Capturing, reporting, document & record management.
• Must be able to work flexi hours when required.

Qualifications:

• Relevant Qualification
• Experience in a similar role

How to Apply:

• Email your comprehensive CV [e-mail].
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.