IT Operations Manager

PlaceTalent; Pretoria; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A technology recruitment firm in Pretoria is seeking an IT Infrastructure Manager to oversee operations across multiple sites. You will manage IT security, cloud access, and support various operating systems. The ideal candidate holds a Bachelor's degree in Computer Science or similar and has experience in automation and network management. This role offers an exciting opportunity for growth in a dynamic environment.

Responsibilities

• Ensure the seamless operation of IT infrastructure across multiple sites.
• Manage and support various operating systems and network protocols.
• Provide remote desktop support and troubleshoot hardware/software issues.
• Automate tasks using scripting languages.

Skills

Microsoft Entra ID

Microsoft 365

Google Workspace

Salesforce

On-Premises Active Directory

Windows OS

Mac OS

Linux OS

Networking Protocols

ITIL Framework

Education

Bachelor's Degree in Computer Science or Information Systems

Diploma in Information Technology

Tools

PowerShell

Python

Bash

Microsoft Intune

Ansible

Puppet

Chef

Job description

Overview

Job Purpose : To ensure the seamless operation, security, and efficiency of our organization's IT infrastructure across multiple sites and locations. This includes managing and supporting various operating systems, network protocols, cloud services, and security measures. The role requires a versatile individual capable of performing system and network administration, cloud access management, IT security, and end-user support. Responsible for automating tasks using scripting languages, managing both wired and wireless networks, providing remote desktop support, and troubleshooting hardware and software issues to ensure optimal performance across the organization's technology landscape.

Direct Reports

Direct Reports : Senior Systems Administrator, Security Engineer and IT Systems & Support Technician

Minimum Education

• Bachelors Degree in Computer Science, Information Systems (or equivalent) or
• Diploma in Information Technology (or equivalent)

Required Skills and Knowledge

• Microsoft Entra ID
• Microsoft 365
• Google Workspace
• Salesforce
• On-Premises Active Directory
• Windows, Mac and Linux OS
• Strong understanding of networking Protocols.
• Physical network components and how to construct a physical network.
• Logical network components and how to construct a logical network.
• ITIL Framework

Required Nature of Experience

• Microsoft Entra ID management of users, groups, and roles.
• Microsoft 365 conditional access policies and Identity Protection.
• Microsoft 365 monitoring of security-related logs and alerts, on endpoints and identities.
• On-premises Active Directory Domain Services (AD DS) design, deployment, and management.
• On-premises Active Directory Certificate Services (AD CS) configuration and management.
• On-premises endpoint management and configuration using Group Policy.
• Cloud-based endpoint management and configuration of Windows and Mac endpoints, using tools such as Microsoft Intune.
• Salesforce CRM administration and management, including user management and security settings.
• Google Workspace administration and secure configurations.
• Networking design, configuration, and management (physical and logical), including routers, switches ,and firewalls.
• Network monitoring and troubleshooting
• ITIL processes, including Incident Management, Change Management, and Service Desk operations.
• Scripting languages such as PowerShell, Python, or Bash.
• Automation configuration management, using tools such as Ansible, Puppet, or Chef.