IT Business Analyst

Boardroom Appointments; Randfontein; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A recruitment agency is seeking an IT Business Analyst for a role based in Randfontein. The successful candidate will be responsible for documentation, application quality assurance, and managing business needs. Candidates must have a degree in a relevant field and 5 to 8 years of experience, particularly with ERP systems. This position offers an opportunity to drive continuous business improvement in a dynamic environment.

Qualifications

• 5 to 8 years of experience in relevant business function or IT environment.
• Valid Code B driver's license.
• Relevant systems exposure or certification for an ERP system.

Responsibilities

• Document tests conducted according to business and IT standards.
• Manage application quality assurance and help desk activities.
• Conduct system compliance audits and health checks.
• Interact with business stakeholders to understand their needs.

Skills

Documentation

Quality assurance

Stakeholder communication

Problem-solving

Education

Degree in Information Technology / BCom / BSc

Tools

ERP Systems

Job description

Overview

Our company is currently on the hunt to acquire an IT Business Analyst. The role will be based in Randfontein and report to the Applications Manager.

Duties and responsibilities

• Ensures that all tests are conducted and documented according to the standards agreed upon by the business unit and IT.
• Responsible for ensuring that all documentation accurately reflects the status of changes and outstanding issues so that business requirements reflect application features and functions.
• Ensures that IT programs/initiatives are consistently implemented and managed from an ITGC, TCO & Sustainability perspective.
• Manages specific application quality assurance and help desk activities including the tracking of bug reports and change requests and ensuring their timely resolution.
• Ensures that all items follow the change management process and are entered and tracked through the change management software.
• Responsible for the overall success of testing, including results verification and acquiring the relevant release sign-off.
• Establishes the purpose and deliverables of the test effort.
• Ensures continuing operational quality by documenting bug fixes and enhancements.
• Participates in the design or modification of business systems or IT systems assist in determining the project scope.
• Interacts with the business stakeholders and subject matter experts to understand their problems and needs.
• The Business analyst documents the functional and verifies technical design of the system in conjunction with a developer or system specialist.
• Sustain the knowledge management content of the business by integrating daily support and project activities to keep documentation consistent and up to date.
• Understands/defines and supplies solutions to mitigate process or system-based gaps.
• Opportunities for submission to the Application Manager.
• Implements business enhancements as per business projects function.
• Assist in improving and streamlining business processes and preparing business process documentation.
• Support the Applications Manager in identifying IT application solutions to address key Business requirements within functional area.
• Work with the Functional Managers to assess current IT capabilities and identify high-level customer delivery timetables.
• Conduct regular system compliance audits and health checks.
• Report on system non-compliance by users to the Applications Manager.
• Identify and highlight business risk to the Applications Manager as a result of non-compliance. Recommend compensating controls to the Applications Manager.
• Work closely with the Data insights team to ensure data flow from all ERP systems to data warehousing and BI platforms are correct and validated.

Qualifications and experience

• Degree in Information Technology / BCom / BSc.
• Minimum of 5 to 8 years experience within the relevant business function or information technology environment.
• ERP Applications with specific reference to Supply Chain, Warehousing, Manufacturing and Finance.
• Demonstrated success in managing projects relating to superior performance and Continuous Business Improvement.
• Valid Code B drivers' license.
• Relevant systems exposure or certification for an ERP system.
• Relevant systems exposure Best of Breed systems.