IT Administrator

Scorpex Recruitment; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A technology services company in Johannesburg is looking for an IT Administrator to manage helpdesk operations and oversee IT office activities. The candidate should have an IT-related qualification and at least two years of relevant experience. Excellent customer service skills and proficiency in English are essential for this role. This position offers a dynamic work environment with diverse responsibilities.

Qualifications

• At least one year general IT experience and one year in an IT administrative/service desk position.
• Verbal and written English skills (NQF 4).
• Numeracy skills (NQF 4).

Responsibilities

• Manage the helpdesk with a strong drive for customer service.
• Produce daily, weekly, and monthly reports.
• Manage and track IT Budgets, Purchases, and general expenses.

Skills

Customer service skills

Organizational skills

Teamwork

Professional communication

Education

Matric (NQF 4)

IT related qualification (A+, N+, MCSE, IT Diploma / Degree)

Job description

Summary

IT Administrator

Position Information

• Manage the helpdesk with a strong drive for customer service and etiquette
• Allocate projects and enquiries and manage IT office operations in a fast-paced and pressurized environment
• Manage and organize the IT office and equipment
• Produce daily, weekly and monthly reports
• Manage and track IT Budgets, Purchases and general expenses
• Coordinate client work in terms of SLA and OLA
• Conduct all work professionally and in compliance with the Gambling Board’s policies and procedures
• Work as a team or individually to deliver high quality standards consistently and accurately

Qualifications

• Matric (NQF 4)
• IT related qualification (A+, N+, MCSE, IT Diploma / Degree)
• Verbal and written English skills (NQF 4)
• Numeracy skills (NQF 4)
• Service desk qualification or skills
• At least one year general IT experience and one year in an IT administrative / service desk position