Infrastructure Maintenance Administrator

Teraco; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading infrastructure management company in Gauteng seeks a candidate for a role focused on various infrastructure management responsibilities. You will manage documentation, train staff, negotiate contracts, and ensure compliance with policies. The job demands strong organizational skills and attention to detail. Candidates should be ready to support automation processes and conduct audits while maintaining contractor agreements. This position offers vital support to the infrastructure management team.

Responsibilities

• Managing documentation produced by the Infrastructure Management department.
• Assisting with administration, process enhancement, and automation.
• Managing and producing training and e-learning material.
• Management of the Teraco maintenance platform and reviewing audits.
• Maintaining contractor contractual agreements and arranging access.
• Negotiating annual maintenance contracts and issuing purchase orders.
• Monthly infrastructure maintenance reporting.
• Providing systems training and ongoing support.
• Conducting quality management system audits.
• Administration of supplier performance monitoring reviews.
• General Infrastructure management administrative duties.

Job description

Purpose of the role

• Managing documentation produced by the Infrastructure Management department
• Assisting with administration, process enhancement and automation to improve the efficiency of the department
• Managing and producing training and e-learning material to support the Infrastructure Management team and assisting with administration, training enhancement and automation to improve the efficiency of the
• Management of the Teraco maintenance platform, reviewing of all processed audits, tasks and actions on the platform
• Maintaining and managing all contractor contractual agreements and arranging bi-annual access to all Teraco sites
• Annual maintenance contract negotiations, pricing agreements and issuing of respective purchase orders
• Monthly infrastructure maintenance reporting power usage, client SLA and maintenance reports.
• Provide systems training and ongoing support on the maintenance platform to the infrastructure maintenance team
• Ad hoc quality management system audits- internal and external
• Administration of supplier performance monitoring reviews on a bi-annual basis
• General Infrastructure management administrative duties

Objectives

• Maintain compliance in accordance to all relative policies and procedures
• Meet agreed inter-departmental OLA (Operational Level Agreement)
• Implement company and departmental policies, processes and work instructions as per the agreed quality and timeline / RFS
• Ensure planned and corrective maintenance asset system is managed in accordance to ensure customer MSA's and SLA's are achieved
• Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines