Implementation Consultant

IsoMetrix; Johannesburg; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading software solutions firm in Johannesburg is seeking an experienced Implementation Consultant. This role involves delivering the IsoMetrix solution through effective customer engagement and managing implementation projects to ensure timely and successful completion. The ideal candidate has 2-3 years of experience in software implementation and possesses strong analytical and communication skills. Join the team to contribute to impactful projects.

Qualifications

• 2-3 years of experience in software implementation or business/systems analysis type role preferred.
• Track record of successfully implemented initiatives.

Responsibilities

• Facilitate system orientation sessions with customers.
• Manage operational implementation activities per project standards.
• Prepare and maintain project documentation.
• Conduct requirement and design review meetings.
• Liaise with stakeholders on project details and risks.

Skills

Analytical skills

Strategic thinking

Deadline-oriented

Multitasking

Report writing

Presentation skills

Strong communication

Logical problem-solving

Time management

Organizational skills

Education

Tertiary qualification in Computer Science, Business Analysis or Project Management

Job description

Overview

Main purpose of the Job :

As part of the Professional Services team the Implementation Consultant is responsible for the successful end-to-end functional delivery of the IsoMetrix solution to our customers through effective engagement and collaboration with internal and external stakeholders.

Responsibilities

• Facilitate system orientation sessions with customers to introduce them to the standard IsoMetrix functionality.
• Facilitate requirements gathering sessions with customers to identify business objectives when applicable.
• Manage operational implementation activities while adhering to IsoMetrix implementation methodology and enforcing project standards.
• Ensure optimal system functionality within the framework of IsoMetrix software capability and design standards as well as current standard modules.
• Responsible for ensuring all project documentation is current and up to date.
• Communicate effectively with all parties involved in the implementation process.
• Conduct requirement review meetings to validate requirements.
• Conduct design review and testing to ensure the developed system meets all requirements.
• Present feedback and suggestions relating to the implementation of assigned projects.
• Liaise with the project manager and stakeholders on project details, deadlines and identified risks.
• Provide timely feedback to the project team and clients.
• Identify, report and resolve key project risks relating to functional delivery.
• Own development of customer-specific training material where necessary.
• Own facilitation of customer training where necessary.

Requirements (Experience)

• 2-3 years of experience in software implementation or business / systems analysis type role preferred.
• Track record of successfully implemented initiatives.
• Studying toward tertiary qualification in Computer Science, Business Analysis or Project Management.

Required Skills

• Analytical skills and strategic thinking are crucial to the role.
• Deadline-oriented and able to multitask.
• Proficiency in report writing and presentation.
• Able to plan, execute and manage changes to project goals.
• Strong interpersonal and communication skills with the ability to present in a group setting.
• Logical problem-solving approach; ability to clearly communicate business problems and proposed solutions to the client.
• Excellent time management skills.
• Ability to handle pressure.
• Self-motivated to develop and maintain skill set and product knowledge; professional self-starter able to work collaboratively with others.
• Organized – ability to drive deliverables with team members; ability to design solutions within the constraints of software and produce detailed process flows.
• Knowledge or experience with EHS Software or International Health, Safety and Environmental Standards would be advantageous.

Employment Type : Full-Time

Experience : years

Vacancy : 1