HR / Office Manager

Exceed HR and Recruitment; Stellenbosch; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A growing recruitment firm in Stellenbosch seeks an experienced HR / Office Manager to oversee daily operations and manage the employee lifecycle. The successful candidate will design coaching programs and ensure compliance with South African labour law. Strong organizational skills and relevant qualifications in HR or business management are required. This role offers a chance to contribute to a dynamic team environment.

Qualifications

• Proven experience as an HR Manager, Office Manager, or Operations Manager.
• Solid knowledge of HR processes, South African labour law, and employee relations.
• Experience in real estate or agent training will be highly advantageous.

Responsibilities

• Oversee and coordinate daily operations of the office.
• Manage the full employee lifecycle including recruitment and onboarding.
• Design and deliver coaching and training programs.

Skills

Organizational skills

Communication skills

Multitasking

Education

Relevant qualifications in HR, office administration, or business management

Job description

HR / Office Manager position available in Stellenbosch.

Duties and Responsibilities:

Office Management & HR:

• Oversee and coordinate daily operations of the office and support staff (currently 23 employees and growing).
• Manage the full employee lifecycle: recruitment, onboarding, performance monitoring, employee wellness, and compliance with labour and regulatory requirements.
• Set and monitor KPIs for staff, ensuring high standards of performance and engagement.
• Maintain efficient office systems, processes, and communication flows.
• Handle incoming enquiries from estate agents, clients, and the public, ensuring professional and timely responses.
• Support the Managing Director in implementing company policies, initiatives, and general administration.

Productivity Coaching:

• Design, coordinate, and deliver coaching and training programs tailored to our needs.
• Analyse agent performance data to identify growth opportunities and implement productivity strategies.
• Develop and maintain a comprehensive library of training resources, including webinars and workshops.
• Support agents with business planning, financial planning, marketing planning, time management, and sales techniques to maximize success.
• Foster a culture of accountability, motivation, and continuous learning among agents.

Requirements:

• Proven experience as an HR Manager, Office Manager, or Operations Manager.
• Solid knowledge of HR processes, South African labour law, and employee relations.
• Experience in real estate or agent training will be highly advantageous.
• Strong organizational, administrative, and multitasking skills.
• Excellent communication and interpersonal abilities.
• Relevant qualifications in HR, office administration, or business management will be beneficial.