Senior HR Professional Role Summary
We are seeking a dedicated Senior HR Professional to support key business processes, provide guidance to employees and managers, and contribute to creating a positive, high-performance workplace.
Key Responsibilities
- Implement core human resources processes, including compensation, performance management, talent acquisition, talent development, and workforce planning.
- Support and resolve employee concerns, including conducting internal investigations, corrective actions, and providing coaching where necessary.
- Build strong, credible relationships with leaders at all levels through collaboration, trust, and clear communication.
- Apply sound judgment to diagnose issues and recommend effective HR solutions in complex or ambiguous situations.
- Partner with HR Business Partners, HR Operations, and Centres of Excellence to deliver high-impact HR initiatives.
- Manage HR transactions such as onboarding / orientation, leave administration, and exit processes.
- Act as the primary point of contact for HR policies, processes, and self-service tools, escalating cases to relevant resources when required.
- Contribute to location-based events, employee engagement activities, and culture-building initiatives.
- Support various departmental HR projects and organisational initiatives.
- Develop and maintain accurate and concise documentation for HR procedures, workflows, and reporting.
- Compile, analyse, and present HR-related data, including scorecards, dashboards, and reports.
- Conduct root-cause analysis, identify performance gaps, and recommend process improvements to enhance service delivery.
Requirements
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to partner effectively across all levels of the organisation.
- Knowledge of HR best practices and trends.
- Experience in HR operations, talent management, or a related field.
Benefits
- Our company offers a competitive salary, comprehensive benefits package, and opportunities for career growth and professional development.
About Us
Our company is a dynamic and innovative organisation committed to delivering exceptional results and making a positive impact on our community.